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Milton Keynes University Hospital NHS Foundation Trust

HR Services Administrator

The closing date is 23 February 2026

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Job summary

HR Services Administrator

Department: HR Services

Band: 3

Hours: 37.5 hours per week, (Monday - Friday, shift patterns covering 8am - 5pm plus weekend working/on-call. Fixed Term/Secondment until 12/11/2026

Do you have strong customer service skills and excellent attention to detail? Do you have an interest in Human Resources and supporting employees?

An exciting secondment opportunity has arisen for a hardworking and conscientious HR Services Administrator to join our busy, multifunctional HR Services Team.

You will provide a comprehensive front-line, customer focused service to employees and managers who require assistance with HR transactions, including Payroll, Temporary Staffing bookings and other general queries raised through the HR Helpdesk, via telephone calls and emails. In addition, the post holder will have excellent IT skills in order to support the maintenance and usage of the Electronic Staff Record System (ESR), as well as digital Payroll and HR information systems, supporting managers and employees with the updating of employee records.

Working across sites at both the Trust and Witan Gate House, you will have excellent time management skills, working with the team to adhere to strict payroll deadlines, maintaining a clear head under pressure.

Further details / informal visits contact:Bhagabati RanabhatHR Services ManagerBhagabati.Ranabhat@mkuh.nhs.uk

Interview date: Week commencing 02.03.2026

We are unable to offer sponsorship for this role

Main duties of the job

We care We communicate We collaborate We contribute

"- NHS Survey, 2024'' They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%

The post holder will work in the Human Resources Services Team and will provide a comprehensive first level, customer focused front-line service, to employees who require assistance with HR transactions, such as payroll and temporary staffing requirements. In addition, the post holder will support the maintenance and usage of the computerised payroll and HR information system - Electronic Staff Record (ESR), supporting managers with the use of the system for the updating and correction of employees records.

The role involves close and collaborative working with other HR teams and our external payroll provider to deliver a professional, high quality customer service to managers and employees alike, working to resolve queries in a timely and efficient manner. As such, excellent verbal and written communication skills are required.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Home or remote working

Reference number

430-CORP26-359A

Job locations

HR Services (Dept)

Milton Keynes

MK6 5LD


Job description

Job responsibilities

Communicates by email, phone and face to face. Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels. Provides and receives information in both standard as well as complex format. i.e. communicates/relays pay and tax information to employees in response to basic queries. Delivers basic training or support to users.

Resolve basic user queries where possible by: Querying and providing HR Systems data (subject to authority to share data) Liaising with third parties (such as external payroll provider) to identify a resolution Triage complex user queries to the relevant HR team member for resolution. Whilst the post is responsible to the HR Services Manager, there is a degree of autonomy, as assigned tasks are usually seen through to completion with little or no supervision and the post holder will address user queries to the best of their knowledge.

  • Work is carried out within set procedures and laid down timetables.
  • Plans and prioritises own day to day workload.
  • Regular discussion with Line Manager relating to workload and task prioritisation.

Please refer to the job description for further details.

Job description

Job responsibilities

Communicates by email, phone and face to face. Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels. Provides and receives information in both standard as well as complex format. i.e. communicates/relays pay and tax information to employees in response to basic queries. Delivers basic training or support to users.

Resolve basic user queries where possible by: Querying and providing HR Systems data (subject to authority to share data) Liaising with third parties (such as external payroll provider) to identify a resolution Triage complex user queries to the relevant HR team member for resolution. Whilst the post is responsible to the HR Services Manager, there is a degree of autonomy, as assigned tasks are usually seen through to completion with little or no supervision and the post holder will address user queries to the best of their knowledge.

  • Work is carried out within set procedures and laid down timetables.
  • Plans and prioritises own day to day workload.
  • Regular discussion with Line Manager relating to workload and task prioritisation.

Please refer to the job description for further details.

Person Specification

Qualifications

Essential

  • 2 passes at A level (Grade A - D) or equivalent.

Desirable

  • Willingness to study further undertaking a relevant qualification (NVQ 3 Equivalent).

Experience

Essential

  • Must be able to demonstrate ability to work in a team environment.
  • Must be able to produce reports in a clear and concise manner.
  • Work to deadlines.
  • Working with HR, Payroll, Health Roster & Recruitment Systems.

Knowledge and Skills

Essential

  • Knowledge of Microsoft Office products.
  • Advanced keyboard skills.
  • Be able to create and maintain complex spreadsheets using MS Excel.
  • Ability to produce good quality and reliable information in a timely manner.
  • Knowledge of Human Resources Payroll and Recruitment Systems.
  • Exceptional attention to detail

Personal and people development

Essential

  • Able to work effectively on own initiative and as part of a team.
  • Ability to work flexibly and prioritise own workload.

Communication

Essential

  • Strong verbal and written communication skills.

Specific requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations.
  • Ability to travel independently as and when required to fulfil the role.
Person Specification

Qualifications

Essential

  • 2 passes at A level (Grade A - D) or equivalent.

Desirable

  • Willingness to study further undertaking a relevant qualification (NVQ 3 Equivalent).

Experience

Essential

  • Must be able to demonstrate ability to work in a team environment.
  • Must be able to produce reports in a clear and concise manner.
  • Work to deadlines.
  • Working with HR, Payroll, Health Roster & Recruitment Systems.

Knowledge and Skills

Essential

  • Knowledge of Microsoft Office products.
  • Advanced keyboard skills.
  • Be able to create and maintain complex spreadsheets using MS Excel.
  • Ability to produce good quality and reliable information in a timely manner.
  • Knowledge of Human Resources Payroll and Recruitment Systems.
  • Exceptional attention to detail

Personal and people development

Essential

  • Able to work effectively on own initiative and as part of a team.
  • Ability to work flexibly and prioritise own workload.

Communication

Essential

  • Strong verbal and written communication skills.

Specific requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations.
  • Ability to travel independently as and when required to fulfil the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

HR Services (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

HR Services (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Service Manager

Bhagabati Ranabhat

bhagabati.ranabhat@mkuh.nhs.uk

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Home or remote working

Reference number

430-CORP26-359A

Job locations

HR Services (Dept)

Milton Keynes

MK6 5LD


Supporting documents

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