Job summary
Pharmacy Support Worker - Stores and Distribution
Department Pharmacy
Band 2 £24,465 Per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for an experienced, dynamic and enthusiastic Pharmacy Support Worker, to join the Stores and Distribution Team at Milton Keynes University Hospital. Are you a motivated individual with excellent communication and organisational skills who is dedicated to working as part of a team? If so, now is your chance to contribute your skills and knowledge to Milton Keynes University hospital.
This post will involve picking, packing and receipting of orders, stock rotation and ward supply including extended services.
Working as part of a team the role will involve lifting and moving of heavy items with appropriate training. Weekend & Bank Holiday working as part of a roster.
Please note that we are not able to offer sponsorship for this role.
Interview 27 February 2026
Main duties of the job
'We care We communicate We collaborate We contribute'
'7.10 out of 10 feel they experience a safer workplace and focus on wellbeing, supporting one another and prioritising over all wellbeing, this scoring has increased from last year.' ''NHS Survey, 2024''
o To perform, under supervision, all types of pharmaceutical work appropriate to the level of knowledge and experience, to participate in the provision of pharmaceutical services to our patients and staff.
o To provide accurate, efficient, and high-quality supply service to the trust and external customers ensuring the continued quality of products, maintaining the standards required for wholesale supply, as required by the Medicines and Healthcare Regulatory Authority.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out).
Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician.
Professional Responsibilities
To cooperate with managers to ensure the Pharmacy department is compliant with relevant statutory and professional standards on Health & Safety, COSHH, Clinical Governance, and Medicines Management.
To participate in the Pharmacy 7 day working rota including shift working, working at weekends and bank holidays on rotation with the other Pharmacy Support staff and in cooperation with other pharmacy staff.
Wholesale Specific Activities if required:
Performing the above tasks in the Wholesale Dealers Stores and:
o Performing quality inspections of all wholesale stock received and reporting any issues to the Responsible Person
o Unpacking the wholesale stock into the designated wholesale area.
Please refer to the Job Description for further details
Job description
Job responsibilities
Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out).
Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician.
Professional Responsibilities
To cooperate with managers to ensure the Pharmacy department is compliant with relevant statutory and professional standards on Health & Safety, COSHH, Clinical Governance, and Medicines Management.
To participate in the Pharmacy 7 day working rota including shift working, working at weekends and bank holidays on rotation with the other Pharmacy Support staff and in cooperation with other pharmacy staff.
Wholesale Specific Activities if required:
Performing the above tasks in the Wholesale Dealers Stores and:
o Performing quality inspections of all wholesale stock received and reporting any issues to the Responsible Person
o Unpacking the wholesale stock into the designated wholesale area.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- GCSE (or equivalent) at Grade C or above for English & Maths.
Desirable
- NVQ Level 2 in Pharmacy Services.
- Valid driving licence
- Good Distribution Practise qualification.
Experience
Essential
Desirable
- Experience of pharmacy or other customer focused service
- Experience of working with formal procedures.
- JAC Pharmacy Computer System.
- Previous experience of picking and packing orders for dispatch.
Skills
Essential
- Excellent attention to detail
- Good numerical skills
- Good communication & IT skills (e.g. Excel, Microsoft NAV etc.),
- Ability to complete the Level 2 Certificate in Pharmacy Service Skills.
- Ability to work flexibly and prioritise
- Methodical and efficient.
- Analytical and problem-solving abilities,
- Able to work safely and effectively under pressure and/or minimal supervision.
- Safety/security awareness
Desirable
- Customer service skills
- Understanding of stock control
- An understanding of applicable regulations, standards and best practices
Personal and people development
Essential
- Proactive attitude to ongoing training, development and assessment.
- Responsible, flexible & professional in behaviour.
- Courteous in manner.
Communication
Essential
- Able to communicate in a clear and concise manner to a level where drug names can be accurately received, recorded, and given, as part of the role.
- Ability to write/notate in a clearly legible style.
- Be able to work both within a team and individually to achieve targets and deadlines.
Person Specification
Qualifications and knowledge
Essential
- GCSE (or equivalent) at Grade C or above for English & Maths.
Desirable
- NVQ Level 2 in Pharmacy Services.
- Valid driving licence
- Good Distribution Practise qualification.
Experience
Essential
Desirable
- Experience of pharmacy or other customer focused service
- Experience of working with formal procedures.
- JAC Pharmacy Computer System.
- Previous experience of picking and packing orders for dispatch.
Skills
Essential
- Excellent attention to detail
- Good numerical skills
- Good communication & IT skills (e.g. Excel, Microsoft NAV etc.),
- Ability to complete the Level 2 Certificate in Pharmacy Service Skills.
- Ability to work flexibly and prioritise
- Methodical and efficient.
- Analytical and problem-solving abilities,
- Able to work safely and effectively under pressure and/or minimal supervision.
- Safety/security awareness
Desirable
- Customer service skills
- Understanding of stock control
- An understanding of applicable regulations, standards and best practices
Personal and people development
Essential
- Proactive attitude to ongoing training, development and assessment.
- Responsible, flexible & professional in behaviour.
- Courteous in manner.
Communication
Essential
- Able to communicate in a clear and concise manner to a level where drug names can be accurately received, recorded, and given, as part of the role.
- Ability to write/notate in a clearly legible style.
- Be able to work both within a team and individually to achieve targets and deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
