Job summary
Housekeeper
Department Ward 15 - Respiratory
Band 2 £24,465 per annum, pro rata
Hours: 22.5 per week, all MKUH roles will be considered for flexible working
We are looking for someone with experience and a genuine passion for maintaining high standards of cleanliness and hygiene.
The ideal candidate will take pride in ensuring a safe, clean, and welcoming environment for patients, visitors, and staff. You will play a key role in supporting infection control measures and contributing to the overall quality of care.
In addition to cleaning duties, this role involves managing stock levels and ordering supplies to ensure that all areas are adequately equipped.
Attention to detail, reliability, and the ability to work effectively as part of a team are essential.
Please note we are unable to provide sponsorship for this role
Interview 19 January 2026
Main duties of the job
'We care We communicate We collaborate We contribute'
'71.3% of staff feel supported by their managers and receive good clear feedback, bettering their work.' ''NHS Survey, 2024''
The post holder will be responsible for the co-ordination of patient facility services within the ward area, ensuring a clean, safe and comfortable environment. The main elements of the post are to ensure the delivery of cleaning, catering and ancillary services for patients, to monitor the quality standards, reporting deficiencies and appropriate actions to the Senior Nurse. The post-holder will work as part of the team carrying out tasks as specified by the Nurse in Charge.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Cleaning To assist in the monitoring and maintaining of cleaning standards on the ward including the maintenance of the cleaning logs.
To ensure equipment such as drip stands, commodes and trolleys are cleaned as per policy.
Catering
To participate in the mealtime process, assisting patients where required.
To prepare drinks and hot snacks i.e. toast for patients as requested taking into account individual patients requirements.
Maintaining the environment
To monitor service delivery of cleaning and catering within the ward environment, reporting deficiencies and agreeing actions with the Nurse in Charge.
To ensure any defects are recorded, reported and closed when resolved, liaising with the Estates help desk as appropriate.
Working practices and relationships
To receive, welcome and assist visitors to the area, liaising with other staff as appropriate.
To transport equipment, consumables and written instructions as requested.
Support of people
To ensure patients have adequate supplies to meet their basic needs.
To ensure the ward have sufficient stores to meet patient and staff needs
Please refer to the Job Description for further details
Job description
Job responsibilities
Cleaning To assist in the monitoring and maintaining of cleaning standards on the ward including the maintenance of the cleaning logs.
To ensure equipment such as drip stands, commodes and trolleys are cleaned as per policy.
Catering
To participate in the mealtime process, assisting patients where required.
To prepare drinks and hot snacks i.e. toast for patients as requested taking into account individual patients requirements.
Maintaining the environment
To monitor service delivery of cleaning and catering within the ward environment, reporting deficiencies and agreeing actions with the Nurse in Charge.
To ensure any defects are recorded, reported and closed when resolved, liaising with the Estates help desk as appropriate.
Working practices and relationships
To receive, welcome and assist visitors to the area, liaising with other staff as appropriate.
To transport equipment, consumables and written instructions as requested.
Support of people
To ensure patients have adequate supplies to meet their basic needs.
To ensure the ward have sufficient stores to meet patient and staff needs
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- GCSE level Maths & English or equivalent knowledge
- Undertake on-the-job-training
- Basic Food Hygiene
Desirable
- Awareness of infection control issues.
- Understanding of Health and Safety in the workplace.
Experience
Essential
- Willingness to learn
- Confidentiality
- Cleaning/Housekeeping Duties
Desirable
- Experience within the NHS
Skills
Essential
- Ability to support team
- Ability to follow instructions
- Good Customer Care skills
- Good time management
- Basic IT skills
Personal and people development
Essential
- Evidence of using initiative
- Flexible attitude & approach
- Smart Appearance
- Enthusiasm & motivation
Communication
Essential
- Good Customer Care Skills
- Calm, approachable manner
- Ability to receive and give correct messages
- Liaising with purchasing and representatives of medical companies.
- Able to show empathy and respect for families and patients
Person Specification
Qualifications and knowledge
Essential
- GCSE level Maths & English or equivalent knowledge
- Undertake on-the-job-training
- Basic Food Hygiene
Desirable
- Awareness of infection control issues.
- Understanding of Health and Safety in the workplace.
Experience
Essential
- Willingness to learn
- Confidentiality
- Cleaning/Housekeeping Duties
Desirable
- Experience within the NHS
Skills
Essential
- Ability to support team
- Ability to follow instructions
- Good Customer Care skills
- Good time management
- Basic IT skills
Personal and people development
Essential
- Evidence of using initiative
- Flexible attitude & approach
- Smart Appearance
- Enthusiasm & motivation
Communication
Essential
- Good Customer Care Skills
- Calm, approachable manner
- Ability to receive and give correct messages
- Liaising with purchasing and representatives of medical companies.
- Able to show empathy and respect for families and patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
