Job summary
Domestic Assistant
Department Domestic Services
Band 2 £24,465 per annum, pro rata
Hours: 27.5 per week, all MKUH roles will be considered for flexible working.
Do you have a passion for health, safety and cleaning?
#TeamMKUH are recruiting within the Domestic Services department.The successful applicants will have a great opportunity to be part of a large in-house team providing a high-quality cleaning service throughout the hospital. This role involves carrying out a variety of cleaning tasks so you would ideally have cleaning experience, but full training can be provided in-line with National Standards of Healthcare Cleanliness.
We are looking for individuals who are team players and who can work evenings and weekends. Additionally, the successful candidates will have a reassuringly professional approach with patients, colleagues, and visitors.
You are more than a Domestic Assistant - it's about being part of a team that directly impacts patient care and wellbeing. You'll receive training, support, and opportunities to grow, while making a real difference every day.
Please note we are unable to sponsor this role
'We care We communicate We collaborate We contribute'
Interview 18 December 2025
Main duties of the job
Post holders will be required to provide a wide range of domestic service-related tasks within Milton Keynes University Hospital sites. Tasks and duties and will vary depending on the individual needs of the wards or the department in which work is undertaken.
All tasks will be undertaken in line with NHS standards of cleanliness and departmental work instructions.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
1. Ensure that work schedules, daily cleaning and coverage programmes are completed to NHS Standards and the Departmental Procedures/Work Instructions.
2. Ensure that a high standard of cleaning is adhered to, and domestic waste is collected and disposed of correctly to prevent cross infection. Identifying any areas of concern to relevant line manager/supervisor.
3. Some heavy lifting will be required.
4. Full awareness and working knowledge of COSHH (Control Of Substances Hazardous to Health) procedures for cleaning materials ensuring the correct action is applied when using any chemical cleaning solutions.
5. To ensure the correct PPE (Personal Protective Equipment) is used in your daily tasks and to report any missing or damaged PPE to the relevant line manager/supervisor.
6. Appropriate use of security systems. To also highlight any Health & Safety and/or Security concerns to the relevant line manager/supervisor at the point when seen, to ensure quick resolution and prevent any accidents or security breaches.
7. To use/operate various types of machines and equipment required to carry out your role and duties, ensuring that all equipment is checked, cleaned, restocked as required at the end of each shift. Report any faults or concerns to relevant line manager/supervisor.
8. To maintain and improve quality in all areas of work and practices in accordance with the Trusts systems standards and guidelines.
9. Report any incidents or any near miss involving the service or anything that may cause detriment to the service by reporting to your line manager/supervisor.
10. Undertake any training and development as required or dictated by service developments for example BICS, NVQ and any other departmental training as applicable.
11. To maintain a good standard of appearance and work attitude and to be always responsible for own actions.
12. To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities. This includes but is not limited to; interaction with patients when carrying out hostess services, and cleaning duties, and contractors carrying out maintenance duties on site.
13. To demonstrate a flexible approach in respect to work areas and tasks within the Hotel Services Department depending on the needs of the Trust, as it may be necessary to perform domestic duties for other service areas times of high demand.
14. To engage in recycling and energy saving initiatives to support the Hospital Environmental Policy.
Please refer to the Job Description for further details
Job description
Job responsibilities
1. Ensure that work schedules, daily cleaning and coverage programmes are completed to NHS Standards and the Departmental Procedures/Work Instructions.
2. Ensure that a high standard of cleaning is adhered to, and domestic waste is collected and disposed of correctly to prevent cross infection. Identifying any areas of concern to relevant line manager/supervisor.
3. Some heavy lifting will be required.
4. Full awareness and working knowledge of COSHH (Control Of Substances Hazardous to Health) procedures for cleaning materials ensuring the correct action is applied when using any chemical cleaning solutions.
5. To ensure the correct PPE (Personal Protective Equipment) is used in your daily tasks and to report any missing or damaged PPE to the relevant line manager/supervisor.
6. Appropriate use of security systems. To also highlight any Health & Safety and/or Security concerns to the relevant line manager/supervisor at the point when seen, to ensure quick resolution and prevent any accidents or security breaches.
7. To use/operate various types of machines and equipment required to carry out your role and duties, ensuring that all equipment is checked, cleaned, restocked as required at the end of each shift. Report any faults or concerns to relevant line manager/supervisor.
8. To maintain and improve quality in all areas of work and practices in accordance with the Trusts systems standards and guidelines.
9. Report any incidents or any near miss involving the service or anything that may cause detriment to the service by reporting to your line manager/supervisor.
10. Undertake any training and development as required or dictated by service developments for example BICS, NVQ and any other departmental training as applicable.
11. To maintain a good standard of appearance and work attitude and to be always responsible for own actions.
12. To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities. This includes but is not limited to; interaction with patients when carrying out hostess services, and cleaning duties, and contractors carrying out maintenance duties on site.
13. To demonstrate a flexible approach in respect to work areas and tasks within the Hotel Services Department depending on the needs of the Trust, as it may be necessary to perform domestic duties for other service areas times of high demand.
14. To engage in recycling and energy saving initiatives to support the Hospital Environmental Policy.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- A willingness to undertake in-house training for Infection Prevention and Control.
- A willingness to undertake in-house COSHH (Control Of Substances Hazardous to Health) training for cleaning procedures relating to the safe use of chemicals.
- To undertake all aspects of mandatory Trust training ie. Health & safety / manual handling / fire safety / information governance
Desirable
- NVQ Level 2 or equivalent qualification
- GCSE in English & Maths, or equivalent, or willingness to undertake training.
Experience
Desirable
- Experience of cleaning within a hospital and/or hotel
- Experience of working as part of a team
- Customer service experience
Personal and people development
Essential
- To always maintain patient confidentiality
Communication
Essential
- Good verbal communication skills
- Ability to interact with colleagues, suppliers, patients, and external contacts
Desirable
- Good written communication skills
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- High level of personal hygiene
Person Specification
Qualifications and knowledge
Essential
- A willingness to undertake in-house training for Infection Prevention and Control.
- A willingness to undertake in-house COSHH (Control Of Substances Hazardous to Health) training for cleaning procedures relating to the safe use of chemicals.
- To undertake all aspects of mandatory Trust training ie. Health & safety / manual handling / fire safety / information governance
Desirable
- NVQ Level 2 or equivalent qualification
- GCSE in English & Maths, or equivalent, or willingness to undertake training.
Experience
Desirable
- Experience of cleaning within a hospital and/or hotel
- Experience of working as part of a team
- Customer service experience
Personal and people development
Essential
- To always maintain patient confidentiality
Communication
Essential
- Good verbal communication skills
- Ability to interact with colleagues, suppliers, patients, and external contacts
Desirable
- Good written communication skills
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- High level of personal hygiene
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
