Job summary
  Ward Manger - Senior Sister/Charge Nurse
 Department: Neonatal Unit
 Band: 7, £47,810 - £54,710 per annum
 Hours: 37.5 per week, all MKUH roles will be considered for flexible working
 Are you an experienced, expert leader in neonatal care with a specialty qualification? We have an exciting opportunity to join our friendly, senior neonatal leadership team. You'll play a crucial role in maintaining high standards of care, developing services, and compassionately leading the team.The ideal candidate will demonstrate proven leadership qualities, showcase clinical excellence and promote innovative practice while working closely with the multidisciplinary team. You'll manage day-to-day activities across ITU, HDU, and Special Care. Ensuring effective and safe decision-making.
 In addition to your leadership responsibilities, you'll actively participate in staff management and leadership, leveraging your outstanding communication skills to foster a collaborative work environment and encompass the FI care aspect of our unit.
 Familiarity with risk, governance, and safeguarding processes is essential to excel in this role.
 If you're passionate about neonatal care and ready to make a difference, we want to hear from you. Join us in providing the best care to our patients and become an integral part of our dedicated team
 Interview 11 November 2025
  Main duties of the job
  'We care We communicate We collaborate We contribute'
 To work in consultation with the Matron for Neonatal Services to provide the highest standard of clinical nursing care to premature infants through multidisciplinary working and evidence-based practice. Working most closely with the medical, nursing and managerial staff within the directorate, the post holder will also ensure resources are efficiently used through evidence-based pathways of care.
 The post holder will also provide professional and managerial leadership through direct line management of the nursing team and be expected to work clinical shifts to maintain skills and knowledge.
 Will be responsible for maintaining an environment which is conducive to the delivery and maintenance of a high standard of patient centred care, and the ongoing good communication and relationships between staff, patients, relatives and visitors.
 Managing the unit resources well, ensuring there is an effective nursing team which is developed and supported; delivering evidence-based care that meets current guidelines and research recommendations.
 The post holder must be accountable for your own professional actions and to be directly responsible for the team within their unit.Leading the team in accordance with the NMC code of professional conduct and Trust policies and procedures.
  About us
  Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
 As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
 We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
 Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
 Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
 For further information about Milton Keynes please visit - Visit Milton Keynes
  
      
      
  
    Job description
    Job responsibilities
    Main duties and responsibilities
(Please note that Childrens Services encompass both Paediatric and Neonatal Services within the organisation).
Professional
To act as an effective leader both professionally and managerially for all members of staff across the Neonatal Unit.
To be responsible for ensuring the provision of high quality and evidence-based care within the Neonatal Unit and to ensure a positive patient and family experience.
Management
Be responsible for the day-to-day management of the unit and to be a point of contact for all unit staff as required.
To demonstrate a professional approach to the leadership and management of staff within the Neonatal department and Division, by creating an environment in which excellence in clinical practice will flourish.
Clinical Practice
Provide a visible, accessible, and authoritative presence within the department in whom staff, patients and families can have confidence and turn to for assistance, advice, support and, where appropriate, intervention.
To maintain the highest standards of patient care at all times, ensuring that quality and compassion are your top priorities.
Education
Ensure all team members maintain their mandatory and essential training in line with the minimum target set by the Trust and the Division.
To participate in teaching and supporting others in the education of students, junior staff and wider team and to ensure their environment is conducive to learning.
Please refer to the Job Description for further details
   
  
    
      
        Job description
      
    
    
      Job responsibilities
      Main duties and responsibilities
(Please note that Childrens Services encompass both Paediatric and Neonatal Services within the organisation).
Professional
To act as an effective leader both professionally and managerially for all members of staff across the Neonatal Unit.
To be responsible for ensuring the provision of high quality and evidence-based care within the Neonatal Unit and to ensure a positive patient and family experience.
Management
Be responsible for the day-to-day management of the unit and to be a point of contact for all unit staff as required.
To demonstrate a professional approach to the leadership and management of staff within the Neonatal department and Division, by creating an environment in which excellence in clinical practice will flourish.
Clinical Practice
Provide a visible, accessible, and authoritative presence within the department in whom staff, patients and families can have confidence and turn to for assistance, advice, support and, where appropriate, intervention.
To maintain the highest standards of patient care at all times, ensuring that quality and compassion are your top priorities.
Education
Ensure all team members maintain their mandatory and essential training in line with the minimum target set by the Trust and the Division.
To participate in teaching and supporting others in the education of students, junior staff and wider team and to ensure their environment is conducive to learning.
Please refer to the Job Description for further details
     
   
      
  
    Person Specification
    
    
      
        
          Qualifications &  Knowledge
        
      
      
      Essential
      
        
        - Registered Nurse (Child or Adult) or Registered Midwife
- Diploma or degree level education in  relevant field
- Evidence of career progression and  professional development
- Qualified in Specialty (Neonatal  Course
- NLS Qualified
- Mentorship Qualification (or equivalent)
- Member of relevant professional body
Desirable
        
          
          - Management/Leadership course
        
          Experience
        
      
      
      Essential
      
        
        - Significant clinical experience in  Neonatal Services post registration
- Relevant experience at a Band 6 level.
- Evidence of provision of high standards  of care within Neonatal services.
- Evidence of multi-agency team working  and developing relationships across  organisational boundaries.
- Knowledge of NHS structures and the  relationship between NHS England,  local commissioning organisations and  service providers
- Knowledge of national policy and  evidence based practice to support the  development of Neonatal Services
- Evidence of teaching/facilitating learning in practice.
- Evidence of effective leadership and  management.
- Safeguarding experience.
- Audit/research experience.
- Effective service improvement and  change management experience.
Desirable
        
          
          - Knowledge of governance processes.
- Finance/budgetary management  experience.
- Risk management experience
- Line management experience
- Evidence of policy/guideline  development
        
          Skills
        
      
      
      Essential
      
        
        - Evidence of expanded roles within clinical skills competency e.g. IV drug administration, central line access,  intensive/high dependency care of a  neonate, neonatal resuscitation and  stabilisation (inc. term and preterm  babies) etc
- Aware of current issues related to nursing, NHS and Neonatal Care.
- Evidence of application of evidence based practice to care provision.
- Evidence of leadership and staff development.
- Organisational ability
- Problem solving skills and ability to  respond to sudden unexpected  demands.
- Analytical skills.
- Demonstrates ability to prioritise.
- Excellent computer skills inc. working knowledge of Microsoft Office with  intermediate keyboard skills.
- Appraisal skills.
- Ability to produce written reports with high level of detail
        
          Personal &  People  Development
        
      
      
      Essential
      
        
        - Role model
- Experience of working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Professional calm and efficient manner;  Effective organiser, influencer and  networker
- Willing to engage with and learn from  peers, other professionals and  colleagues in the desire to provide or  support the most appropriate  interventions
- Ability to work as part of a team and independently.
- Enthusiasm / motivation.
- Good interpersonal skills.
- Professional image and persona.
        
          Communication
        
      
      
      Essential
      
        
        - Advanced communication skills.
- Excellent verbal and non verbal communication and negotiation skills.
- Able to provide and receive complex, sensitive or contentious information and  present to a range of stakeholders and  large, influential groups.
- Ability to prepare and produce concise yet insightful communications for  dissemination to senior stakeholders  and a broad range of stakeholders as  required
Desirable
        
          
          - Experience of facilitating meetings, workshops and events.
 
  
    
      
        Person Specification
      
    
    
      
      
        
          
            Qualifications &  Knowledge
          
        
        
        Essential
        
          
          - Registered Nurse (Child or Adult) or Registered Midwife
- Diploma or degree level education in  relevant field
- Evidence of career progression and  professional development
- Qualified in Specialty (Neonatal  Course
- NLS Qualified
- Mentorship Qualification (or equivalent)
- Member of relevant professional body
Desirable
          
            
            - Management/Leadership course
          
            Experience
          
        
        
        Essential
        
          
          - Significant clinical experience in  Neonatal Services post registration
- Relevant experience at a Band 6 level.
- Evidence of provision of high standards  of care within Neonatal services.
- Evidence of multi-agency team working  and developing relationships across  organisational boundaries.
- Knowledge of NHS structures and the  relationship between NHS England,  local commissioning organisations and  service providers
- Knowledge of national policy and  evidence based practice to support the  development of Neonatal Services
- Evidence of teaching/facilitating learning in practice.
- Evidence of effective leadership and  management.
- Safeguarding experience.
- Audit/research experience.
- Effective service improvement and  change management experience.
Desirable
          
            
            - Knowledge of governance processes.
- Finance/budgetary management  experience.
- Risk management experience
- Line management experience
- Evidence of policy/guideline  development
          
            Skills
          
        
        
        Essential
        
          
          - Evidence of expanded roles within clinical skills competency e.g. IV drug administration, central line access,  intensive/high dependency care of a  neonate, neonatal resuscitation and  stabilisation (inc. term and preterm  babies) etc
- Aware of current issues related to nursing, NHS and Neonatal Care.
- Evidence of application of evidence based practice to care provision.
- Evidence of leadership and staff development.
- Organisational ability
- Problem solving skills and ability to  respond to sudden unexpected  demands.
- Analytical skills.
- Demonstrates ability to prioritise.
- Excellent computer skills inc. working knowledge of Microsoft Office with  intermediate keyboard skills.
- Appraisal skills.
- Ability to produce written reports with high level of detail
          
            Personal &  People  Development
          
        
        
        Essential
        
          
          - Role model
- Experience of working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Professional calm and efficient manner;  Effective organiser, influencer and  networker
- Willing to engage with and learn from  peers, other professionals and  colleagues in the desire to provide or  support the most appropriate  interventions
- Ability to work as part of a team and independently.
- Enthusiasm / motivation.
- Good interpersonal skills.
- Professional image and persona.
          
            Communication
          
        
        
        Essential
        
          
          - Advanced communication skills.
- Excellent verbal and non verbal communication and negotiation skills.
- Able to provide and receive complex, sensitive or contentious information and  present to a range of stakeholders and  large, influential groups.
- Ability to prepare and produce concise yet insightful communications for  dissemination to senior stakeholders  and a broad range of stakeholders as  required
Desirable
          
            
            - Experience of facilitating meetings, workshops and events.
 
   
      
  
    Disclosure and Barring Service Check
    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
  
  
  
    UK Registration
    
      Applicants must have current UK professional registration. For further information please see 
      NHS Careers website (opens in a new window).
    
  
 
 
  
    
      
        Additional information
      
    
    
      
        Disclosure and Barring Service Check
        This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
      
      
      
        UK Registration
        
          Applicants must have current UK professional registration. For further information please see 
          NHS Careers website (opens in a new window).