Job summary
Screening Engagement Officer
Department: Diabetic Eye Screening
Band 5 pro rata if part-time
Hours:37.5, all MKUH roles will be considered for flexible working
We are thrilled to announce an exciting opportunity for a Screening Engagement Officer to support the Diabetic Eye Screening Programme (DESP) and Bowel Cancer Screening Programme (BCSP) for 9 months fixed term or Secondment. This role is ideal for a passionate and driven professional who is committed to improving patient experience, reducing health inequalities, and promoting health through community engagement and collaboration.
If this sounds like you will encourage you to apply and become a valued member of our team.
Location:The primary location for this role is Milton Keynes Hospital, with travel required to surrounding areas.
The role will involve assisting the development of the BLMK Diabetic Eye Screening Programme and Buckinghamshire Bowel Cancer Screening Programme that are based across multiple sites. The successful candidate will be required to have excellent communication skills and experience in working with multi-disciplinary teams and able to maintain working and development professional relationships with key stakeholders.
Interview date: Week commencing 14.01.2026.
Main duties of the job
We care We communicate We collaborate We contribute
"- NHS Survey, 2024'' Allied Health Professionals experience a high diverse and equal work environment, supporting this with 8.33 out of 10.
Collaborate with the Bedfordshire, MK Communications Team to support engagement across the Screening programmes and Core Clinical Division.
Build partnerships with local authorities, the BLMK Integrated Care Board and third-sector organisations to address screening
Develop a network of 'screening champions' including patients, healthcare professionals and community leaders using a trusted voices approach to spread the key messages of Screening Programmes.
Organise, deliver and evaluate outreach and engagement events.
Conduct ongoing health equity audits and maintain screening inequalities action plans
Work with the Trust's patient experience team to undertake, analyse and report on patient satisfaction surveys and other experience surveys on an annual basis.
Maintain and develop the BLMK Screening Programmes website and ensure this is kept up to date with any relevant programme updates and/or developments on an ongoing basis.
Collate and present data on patient cohorts, uptake, demand and capacity for screening services.
The successful candidate will need to have excellent IT and communication skills and can work independently as well as in a team and be able to be flexible and work under pressure.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Engagement and Communications
To engage in new and established engagement strategies and projects to ensure service equality in a wide diversity of patient cohorts, especially those in underserved communities.
To further develop communications and engagement with seldom heard groups to raise awareness and improve education of the importance of attending your diabetic eye screening appointments.
To liaise with local authorities, the BLMK Integrated Care Board and third-sector organisations to understand and develop plans to address inequalities in uptake and develop a team of screening champions consisting of patients, healthcare staff and local community leaders (trusted voices approach) to spread the key messages of Screening Programmes.
Projects and Events Assist (the communications teams) with the development of a new dedicated BLMK Screening Programmes microsite and ensure this is kept up to date with any relevant programme updates and/or developments on an ongoing basis. Organise staff events, liaising with external suppliers to organise logistics and working with senior managers to ensure programmes help to deliver Trust objectives. To organise, run and evaluate outreach and engagement sessions. To devise an outreach and marketing strategy of health promotion and engagement for the diabetic eye screening programme.
Audit, Data and Quality Improvement To conduct an ongoing health equity audit and screening inequalities action plan. To collaborate with the Trusts patient experience team to undertake, analyse and report on patient satisfaction surveys and other experience surveys on an annual basis. Collating and Presenting data on patient cohorts, uptake, demand and capacity for screening services. Routine use of Specialised Screening systems to extract and process data and information. Utilising data to produce reports, and being proficient in utilising Microsoft applications. Being able to collate data to be presented at national and regional groups as required.
Please refer to the job description for further details.
Job description
Job responsibilities
Engagement and Communications
To engage in new and established engagement strategies and projects to ensure service equality in a wide diversity of patient cohorts, especially those in underserved communities.
To further develop communications and engagement with seldom heard groups to raise awareness and improve education of the importance of attending your diabetic eye screening appointments.
To liaise with local authorities, the BLMK Integrated Care Board and third-sector organisations to understand and develop plans to address inequalities in uptake and develop a team of screening champions consisting of patients, healthcare staff and local community leaders (trusted voices approach) to spread the key messages of Screening Programmes.
Projects and Events Assist (the communications teams) with the development of a new dedicated BLMK Screening Programmes microsite and ensure this is kept up to date with any relevant programme updates and/or developments on an ongoing basis. Organise staff events, liaising with external suppliers to organise logistics and working with senior managers to ensure programmes help to deliver Trust objectives. To organise, run and evaluate outreach and engagement sessions. To devise an outreach and marketing strategy of health promotion and engagement for the diabetic eye screening programme.
Audit, Data and Quality Improvement To conduct an ongoing health equity audit and screening inequalities action plan. To collaborate with the Trusts patient experience team to undertake, analyse and report on patient satisfaction surveys and other experience surveys on an annual basis. Collating and Presenting data on patient cohorts, uptake, demand and capacity for screening services. Routine use of Specialised Screening systems to extract and process data and information. Utilising data to produce reports, and being proficient in utilising Microsoft applications. Being able to collate data to be presented at national and regional groups as required.
Please refer to the job description for further details.
Person Specification
Qualifications and knowledge
Essential
- Educated to degree-level or equivalent experience within patient involvement, community engagement or communications/PR.
- Understanding of equality and diversity issues and how this affects patients, particularly its impact of screening take up.
- Awareness of general and cultural issues and how they relate to underserved communities and seldom heard groups.
- Awareness of the linguistic and cultural backgrounds of targeted groups.
- Knowledge of media / communication issues.
- Understanding of organisational branding.
Desirable
- Understanding of communication tools and platforms.
- Knowledge and skills in market research
Experience
Essential
- Experience of working with under-represented or seldom heard groups.
- Experience of involving and working with a wide variety of public stakeholders such as patients, carers and community groups.
- Experience of organising events and conducting presentations.
- Experience of working with senior managers.
- Experience of producing information materials, e.g newsletters, leaflets, posters.
- Experience of developing and maintaining working relationships with community / voluntary groups
Desirable
- Experience of working within the diverse communities served
- Experience of working with healthcare professionals and patients in primary and/or secondary care at all levels.
- Experience of undertaking Health Equity Audits.
Skills
Essential
- Excellent verbal and written communications skills, including ability to digest information and draft copy for a variety of platforms to engage a range of audiences.
- Ability to present accurate and precise information, from small local third sector agencies to board level.
- Excellent planning and organisation skills.
- Flexible / ability to work under pressure according to workload.
- Excellent IT skills including the use of Microsoft Office, and web content management skills.
- Ability to work as part of a team and independently.
- Confident, well-organised, flexible, and composed, able to pick up a brief and develop understanding of new topics quickly.
- Self-motivated, robust, and results-orientated and able to motivate and enthuse others.
- Able to build relationships and work collaboratively with internal and external stakeholders.
Personal and people development
Essential
- Resilient and able to work in a high-pressure environment, producing content to a high standard.
- Flexible and enthusiastic.
- Proactive and self-starting.
Communication
Essential
- Effective communication skills in a multidisciplinary team.
- Efficient at managing high volumes of email and other communications.
- Able to represent the organisation effectively on the telephone and face to face.
- Is able to adapt communication to appropriate audiences and ensure inclusive approaches to communication (inclusive of patients).
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
- Willingness and ability to travel to all trust sites and partner organisations using own transport arrangements.
- Car driver and owner essential - you must have a full driving licence.
- Flexibility to work occasional evenings and weekends, as required.
Person Specification
Qualifications and knowledge
Essential
- Educated to degree-level or equivalent experience within patient involvement, community engagement or communications/PR.
- Understanding of equality and diversity issues and how this affects patients, particularly its impact of screening take up.
- Awareness of general and cultural issues and how they relate to underserved communities and seldom heard groups.
- Awareness of the linguistic and cultural backgrounds of targeted groups.
- Knowledge of media / communication issues.
- Understanding of organisational branding.
Desirable
- Understanding of communication tools and platforms.
- Knowledge and skills in market research
Experience
Essential
- Experience of working with under-represented or seldom heard groups.
- Experience of involving and working with a wide variety of public stakeholders such as patients, carers and community groups.
- Experience of organising events and conducting presentations.
- Experience of working with senior managers.
- Experience of producing information materials, e.g newsletters, leaflets, posters.
- Experience of developing and maintaining working relationships with community / voluntary groups
Desirable
- Experience of working within the diverse communities served
- Experience of working with healthcare professionals and patients in primary and/or secondary care at all levels.
- Experience of undertaking Health Equity Audits.
Skills
Essential
- Excellent verbal and written communications skills, including ability to digest information and draft copy for a variety of platforms to engage a range of audiences.
- Ability to present accurate and precise information, from small local third sector agencies to board level.
- Excellent planning and organisation skills.
- Flexible / ability to work under pressure according to workload.
- Excellent IT skills including the use of Microsoft Office, and web content management skills.
- Ability to work as part of a team and independently.
- Confident, well-organised, flexible, and composed, able to pick up a brief and develop understanding of new topics quickly.
- Self-motivated, robust, and results-orientated and able to motivate and enthuse others.
- Able to build relationships and work collaboratively with internal and external stakeholders.
Personal and people development
Essential
- Resilient and able to work in a high-pressure environment, producing content to a high standard.
- Flexible and enthusiastic.
- Proactive and self-starting.
Communication
Essential
- Effective communication skills in a multidisciplinary team.
- Efficient at managing high volumes of email and other communications.
- Able to represent the organisation effectively on the telephone and face to face.
- Is able to adapt communication to appropriate audiences and ensure inclusive approaches to communication (inclusive of patients).
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
- Willingness and ability to travel to all trust sites and partner organisations using own transport arrangements.
- Car driver and owner essential - you must have a full driving licence.
- Flexibility to work occasional evenings and weekends, as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
