Go back
Milton Keynes University Hospital NHS Foundation Trust

Healthcare Assistant

The closing date is 02 October 2025

Apply for this job

Job summary

Healthcare Assistant

Department Ward 20

Band 2/3 £24,465 - £26,598 per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

Milton Keynes University Hospital NHS Foundation Trust is seeking highly motivated individuals to join our dynamic team in providing, ensuring and improving a high standard of care to all our surgical patients. We are recruiting for Ward 20 which is our Emergency Surgical ward, caring for patients requiring emergency admissions for care under our surgical team, as well as other specialties such as urology and colorectal surgeons.

The team strive to provide high quality, safe care pre and post operatively across multiple specialities. The right candidate will have strong time organisation skills and the ability to work in a fast paced environment, as well as excellent communication skills as you will be required to communicate with patients, relatives, as well as different member of the multi-disciplinary teams within the hospital.

Experience in care is desirable but not essential as training will be provided. You must have strong organisation, IT and time management skills and be able to be innovative with a zest for new challenges as the demands of the unit grows and develops new services and pathways.

Please note that we are not able to offer sponsorship for this role.

For further information and/or to arrange an informal visit please contact Senior Sister Hannah Wheeler at Hannah.wheeler@mkuh.nhs.uk

Main duties of the job

'We care We communicate We collaborate We contribute'

If you would like to gain some experience in a healthcare environment, and enjoy working in a busy and rewarding environment, then this could be the job for you!

We cover a 24-hour service 7 days a week, including weekends and bank holidays. The role of the HCA is to assist the nursing team in the delivery of safe effective care to the patient.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum, pro rata if part-time

Contract

Permanent

Working pattern

Full-time

Reference number

430-SUR25-177A

Job locations

Ward 20 (Dept)

Milton Keynes

MK6 5LD


Job description

Job responsibilities

Main duties and responsibilities

To assist all team members as required in the direct delivery of patient care for surgical patients across the elective and emergency footprint.

To have knowledge of basic clinical observations and an understanding of the correct escalation process, making judgements on when to report patient conditions to a senior member of staff.

To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters

To organise own daily workload, adjusting and prioritising appropriately as the ward actively dictates.

Communicate factual information to patients regarding their condition within your clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.

You may need to use persuasive skills to encourage patients to engage and undertake activities of daily living.

To ensure that patients, relatives needs are met in a courteous, helpful, and compassionate manner.

Professional

To act at all times in a professional and courteous manner. To ensure compliance with mandatory training.

Please refer to the Job Description for further details

Job description

Job responsibilities

Main duties and responsibilities

To assist all team members as required in the direct delivery of patient care for surgical patients across the elective and emergency footprint.

To have knowledge of basic clinical observations and an understanding of the correct escalation process, making judgements on when to report patient conditions to a senior member of staff.

To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters

To organise own daily workload, adjusting and prioritising appropriately as the ward actively dictates.

Communicate factual information to patients regarding their condition within your clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.

You may need to use persuasive skills to encourage patients to engage and undertake activities of daily living.

To ensure that patients, relatives needs are met in a courteous, helpful, and compassionate manner.

Professional

To act at all times in a professional and courteous manner. To ensure compliance with mandatory training.

Please refer to the Job Description for further details

Person Specification

Qualifications and knowledge

Essential

  • GCSE level or Functional Skills in Maths & English or equivalent knowledge
  • NVQ Level 3 or equivalent experience
  • CARE Certificate
  • Knowledge of personal care and activities of daily living
  • Studying Nursing or Midwifery or similar at university
  • Awareness of importance of infection prevention & control
  • Understanding of the importance of safe working practices
  • Understanding of the role of a Healthcare Assistant

Desirable

  • Awareness of NHS policies
  • Assessors training/certificate
Person Specification

Qualifications and knowledge

Essential

  • GCSE level or Functional Skills in Maths & English or equivalent knowledge
  • NVQ Level 3 or equivalent experience
  • CARE Certificate
  • Knowledge of personal care and activities of daily living
  • Studying Nursing or Midwifery or similar at university
  • Awareness of importance of infection prevention & control
  • Understanding of the importance of safe working practices
  • Understanding of the role of a Healthcare Assistant

Desirable

  • Awareness of NHS policies
  • Assessors training/certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Ward 20 (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Ward 20 (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager - Ward 20

Hannah Wheeler

hannah.wheeler@mkuh.nhs.uk

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum, pro rata if part-time

Contract

Permanent

Working pattern

Full-time

Reference number

430-SUR25-177A

Job locations

Ward 20 (Dept)

Milton Keynes

MK6 5LD


Supporting documents

Privacy notice

Milton Keynes University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)