Job summary
Domestic Assistant - Staff Accommodation
Department: Hotel Services / Staff Accommodation
Band 2 - pro rata
Hours: 25 per week (Monday to Friday 9am-2pm, all MKUH roles will be considered for flexible working
We are looking for a hardworking and reliable Domestic Assistant to join our Accommodation Department at Milton Keynes University Hospital. This part-time role is Monday to Friday, 9:00am to 2:00pm--no evenings, weekends, or bank holidays--supporting the cleaning and upkeep of on-site and off-site staff accommodation (not patient areas), in domestic house and flat type environments.
You'll be responsible for maintaining cleanliness and hygiene standards in communal bathrooms, kitchens, stairs, halls, and landings--many properties have up to three storeys, so the role involves frequent stair climbing. Duties include daily cleaning of cookers and communal areas, exit cleans when tenants vacate rooms, and emptying bins, which can sometimes involve dealing with unpleasant waste such as food remnants and maggots. You will also enter individual bedrooms, so discretion, professionalism, and respect for residents' personal space and belongings are essential.
This is a customer facing environment, where tenants may be in the properties when cleaning is being carried out. You will be fully trained and then could be working as part of the team or lone working, depending on work schedule each day.
Interview date: 30/09/2025
Main duties of the job
We care We communicate We collaborate We contribute
Post holders will be required to provide a wide range of domestic service-related tasks within the Accommodation Department at Milton Keynes University Hospital.
Tasks and duties and will vary depending on the individual needs of the department in which work is undertaken. All tasks will be undertaken in line with NHS standards of cleanliness and departmental work instructions.
What We're Looking ForWe're seeking someone who is:
Reliable, respectful, and maintains a high standard of confidentiality
Able to be adaptable and work independently as part of a small, supportive team
Physically fit and comfortable performing manual tasks including stair climbing, lifting bins, and using cleaning equipment
Willing to work across multiple staff accommodation sites on hospital grounds
Familiar with COSHH and safe use of cleaning chemicals (training will be provided)
Experience in domestic or accommodation-based cleaning is desirable but not essential.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Ensure that work schedules, daily cleaning and coverage programmes are completed to
NHS Standards and the Departmental Procedures/Work Instructions.
Must be able to communicate both written and verbally and work well within a small team.
Ensure that a high standard of cleaning is adhered to, to prevent cross infection. Identifying any areas of concern to relevant line manager.
Some heavy lifting will be required.
Full awareness and working knowledge of COSHH (Control of Substances Hazardous to Health) procedures for cleaning materials ensuring the correct action is applied when using any chemical cleaning solutions.
To ensure the correct PPE (Personal Protective Equipment) is used in your daily tasks and to report any missing or damaged PPE to the relevant line manager/supervisor.
Appropriate use of security systems. To also highlight any Health & Safety and/or Security concerns to the relevant line manager/supervisor at the point when seen, to ensure quick resolution and prevent any accidents or security breaches.
To use various types of machines and equipment required to carry out your role and duties, ensuring that all equipment is checked, cleaned, restocked as required at the end of each shift. Report any faults or concerns to relevant line manager/supervisor.
Maintain and improve quality in all areas of work and practices in accordance with the
Trusts systems standards and guidelines.
Report any incidents or any near miss involving the service or anything that may cause detriment to the service by reporting to your line manager.
Undertake any training and development as required or dictated by service developments for example BICS, NVQ and departmental any other training as applicable.
Please refer to the job description for further details.
Job description
Job responsibilities
Ensure that work schedules, daily cleaning and coverage programmes are completed to
NHS Standards and the Departmental Procedures/Work Instructions.
Must be able to communicate both written and verbally and work well within a small team.
Ensure that a high standard of cleaning is adhered to, to prevent cross infection. Identifying any areas of concern to relevant line manager.
Some heavy lifting will be required.
Full awareness and working knowledge of COSHH (Control of Substances Hazardous to Health) procedures for cleaning materials ensuring the correct action is applied when using any chemical cleaning solutions.
To ensure the correct PPE (Personal Protective Equipment) is used in your daily tasks and to report any missing or damaged PPE to the relevant line manager/supervisor.
Appropriate use of security systems. To also highlight any Health & Safety and/or Security concerns to the relevant line manager/supervisor at the point when seen, to ensure quick resolution and prevent any accidents or security breaches.
To use various types of machines and equipment required to carry out your role and duties, ensuring that all equipment is checked, cleaned, restocked as required at the end of each shift. Report any faults or concerns to relevant line manager/supervisor.
Maintain and improve quality in all areas of work and practices in accordance with the
Trusts systems standards and guidelines.
Report any incidents or any near miss involving the service or anything that may cause detriment to the service by reporting to your line manager.
Undertake any training and development as required or dictated by service developments for example BICS, NVQ and departmental any other training as applicable.
Please refer to the job description for further details.
Person Specification
Qualifications and Knowledge
Desirable
- NVQ Level 2 Cleaning or equivalent qualification or experience
- GCSE in English and Maths
- COSHH (Control of Substances Hazardous to Health)
Experience
Essential
- Experience of working as part of a team.
- Customer Service experience
Desirable
- Experience of cleaning within a Hospital or Hotel
- To demonstrate knowledge of infection control
Skills
Essential
- To work on own initiative & prioritise duties at short notice.
- Good communication skills.
- Able to take directions, follow instructions
- To be able to multi-task
- Physically fit.
- Ability to critically think through problems
Personal & People Development
Essential
- To maintain confidentiality at all times.
- Good personal hygiene.
Communication
Essential
- Good verbal communication
- Good written communication
Specific Requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Person Specification
Qualifications and Knowledge
Desirable
- NVQ Level 2 Cleaning or equivalent qualification or experience
- GCSE in English and Maths
- COSHH (Control of Substances Hazardous to Health)
Experience
Essential
- Experience of working as part of a team.
- Customer Service experience
Desirable
- Experience of cleaning within a Hospital or Hotel
- To demonstrate knowledge of infection control
Skills
Essential
- To work on own initiative & prioritise duties at short notice.
- Good communication skills.
- Able to take directions, follow instructions
- To be able to multi-task
- Physically fit.
- Ability to critically think through problems
Personal & People Development
Essential
- To maintain confidentiality at all times.
- Good personal hygiene.
Communication
Essential
- Good verbal communication
- Good written communication
Specific Requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
