Job summary
Healthcare Assistant
Department Ward 1 and 8
Band 2/3 £24,465 - £26,598 per annum, pro rata if part-time
Hours: 37.5 all MKUH roles will be considered for flexible working
Do you have a passion for patient care and want to work in a fast-paced hospital environment? Are you a committed, caring and collaborative individual?
Ward 8 is a general medicine division who specialise in Diabetes, Endocrinology, hormonal and metabolic problems. Ward 1 is a 26-bedded ward within the Medicine division. They are a short stay unit that specialise in treatment and assessment of acutely unwell medical patients.
Our main objective at #TeamMKUH is to ensure each, and every patient receives safe and effective care and leaves our patients and their families having a positive experience of the service.
To join our teams, you must be pro-active, enthusiastic, able to work collaboratively, and put patient needs at the forefront of your role.
Please be advised if you do not have a NHS Care Certificate you will be Band 2 until this has been completed alongside your 6-month probationary period.
Please note that we are not able to offer sponsorship for this role.
Interview w/c 8th September 2025
Main duties of the job
'We care We communicate We collaborate We contribute'
The role of the Healthcare Assistant is to assist the nursing team in the delivery of safe effective care to the patient, supporting patients with personal care and activities of daily living
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Main duties and responsibilities
Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained. Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process. To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary. To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
Professional
To act at all times in a professional and courteous manner. To ensure compliance with statutory and mandatory training.
Please refer to the Job Description for further details
Job description
Job responsibilities
Main duties and responsibilities
Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained. Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process. To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary. To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
Professional
To act at all times in a professional and courteous manner. To ensure compliance with statutory and mandatory training.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- Basic understanding and competence in Maths & English
- NVQ Level 2 or equivalent relevant experience
- Knowledge of personal care and activities of daily living
- Awareness of importance of infection prevention & control
- Understanding of the importance of safe working practices
- Insight into personal care needs
Desirable
- CARE Certificate
- Understanding of the role of a Healthcare Assistant
- Awareness of NHS policies
Experience
Essential
- Experience of working in a team
Desirable
- Experience of being a care giver
- Previous NHS experience
- Experience of working with the public/in customer care
Skills
Essential
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Ability to work under pressure
- Ability to prioritise tasks effectively at short notice
- Caring in a professional manner towards patients and their relatives
- Good time management
Personal and people development
Essential
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
Communication
Essential
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information.
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
Person Specification
Qualifications and knowledge
Essential
- Basic understanding and competence in Maths & English
- NVQ Level 2 or equivalent relevant experience
- Knowledge of personal care and activities of daily living
- Awareness of importance of infection prevention & control
- Understanding of the importance of safe working practices
- Insight into personal care needs
Desirable
- CARE Certificate
- Understanding of the role of a Healthcare Assistant
- Awareness of NHS policies
Experience
Essential
- Experience of working in a team
Desirable
- Experience of being a care giver
- Previous NHS experience
- Experience of working with the public/in customer care
Skills
Essential
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Ability to work under pressure
- Ability to prioritise tasks effectively at short notice
- Caring in a professional manner towards patients and their relatives
- Good time management
Personal and people development
Essential
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
Communication
Essential
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information.
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
