Job summary
Receipt and Delivery Assistant
Department Receipt and Delivery
Band 2 £24,465 Per annum
Hours 37.5 per week, all MKUH roles will be considered for flexible working
The procurement team have an exciting new role of Receipt and Delivery Assistant and are looking to recruit an enthusiastic and dynamic individual to join our team.
This involves ensuring deliveries for goods across the Trust are made in a timely manner to prevent delays or cancellations to clinics/procedures, orders are correctly receipted on the Trust systems to allow for invoices to be paid without delay. You will be involved with ensuring accurate records are kept for goods received / delivered / returned for traceability purposes. You will need to plan the effective delivery of medical and non-medical consumables to wards and departments by planning and co-ordinating the requirements of these activities with these departments to meet the customer expectations.
In addition, you will contribute to the delivery of a highly effective, compliant and customer focussed receipt and delivery service, which meets the Trusts procurement requirements, whilst supporting the Trust's Cost Improvement Plan (CIP).
Please contact Heather Twyman - Supply Chain Officer on 01908 996100 or Jullian Yulde - Receipt and Delivery Supervisor on 01908 997337
Please note that we are not able to offer sponsorship for this role.
Interview 15 September 2025
Main duties of the job
The successful candidate will have excellent customer service and communication skills as you will need to influence internal customers whilst building and maintain good relationships with both internal and external stakeholders
o To deliver a comprehensive Receipt & Delivery service ensuring orders are correctly receipted on the Trust systems in a timely manner to allow for invoices to be paid without delay.o To provide scheduled and emergency deliveries for goods across the Trust to prevent delays or cancelations to clinics/procedures.o To keep and maintain accurate records for goods received/delivered/returned for traceability purposes.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
1. Initial acceptance of orders delivered into Receipt & Delivery, ensuring quantity of parcels/pallets on couriers records matches the amount delivered. Any shortage or damage should be noted on couriers records and the procurement buying team informed.
2. Orders with special requirements, i.e. containing temperature controlled items, next day and timed deliveries, etc. are to be dealt with urgently, and goods delivered as soon as possible .
3. Check correct goods are received and accurately receipt purchase orders into the Trust systems. Any discrepancies need to be promptly reported to the procurement buying team.
4. Liaise with Receipt & Delivery Supervisor / Procurement Team regarding any issues or queries with orders/returns.
5. Ensure all goods are delivered in a timely manner in line with any agreed delivery schedules. Goods from NHS Supply Chain need to be delivered as soon as possible to allow wards/departments sufficient time for reporting discrepancies.
6. Distribute goods to the correct point of order, obtaining proof of delivery from ward/department staff where necessary.
7. Ensure all signed receipts paperwork is matched to the relevant delivery notes - these need to be filed and kept up to date.
8. Collect empty Supply Chain cages on a daily basis and return to cage store. Collect any returns once provided with appropriate returns paperwork from the Procurement department.
9. Respond to all queries and enquiries in a timely and courteous manner, feeding any issues back to the line manager.
10. To complete all mandatory Trust training relevant to the post when required.
11. Liaise and assist other members of the Receipt & Delivery team in the safe receipt, dispatch and movement of stock around the Trust site, using appropriate equipment as provided, if necessary, following agreed Health and Safety procedures.
12. Ensure appropriate personal protection equipment/clothing is used at all times.
13. Ensure cleanliness/security/integrity is maintained within the Department at all times.
14. Carry out any other duties that may be required by the line manager/Operational Procurement Officer as may be reasonably expected within the scope of this post.
Please refer to the Job Description for further details
Job description
Job responsibilities
1. Initial acceptance of orders delivered into Receipt & Delivery, ensuring quantity of parcels/pallets on couriers records matches the amount delivered. Any shortage or damage should be noted on couriers records and the procurement buying team informed.
2. Orders with special requirements, i.e. containing temperature controlled items, next day and timed deliveries, etc. are to be dealt with urgently, and goods delivered as soon as possible .
3. Check correct goods are received and accurately receipt purchase orders into the Trust systems. Any discrepancies need to be promptly reported to the procurement buying team.
4. Liaise with Receipt & Delivery Supervisor / Procurement Team regarding any issues or queries with orders/returns.
5. Ensure all goods are delivered in a timely manner in line with any agreed delivery schedules. Goods from NHS Supply Chain need to be delivered as soon as possible to allow wards/departments sufficient time for reporting discrepancies.
6. Distribute goods to the correct point of order, obtaining proof of delivery from ward/department staff where necessary.
7. Ensure all signed receipts paperwork is matched to the relevant delivery notes - these need to be filed and kept up to date.
8. Collect empty Supply Chain cages on a daily basis and return to cage store. Collect any returns once provided with appropriate returns paperwork from the Procurement department.
9. Respond to all queries and enquiries in a timely and courteous manner, feeding any issues back to the line manager.
10. To complete all mandatory Trust training relevant to the post when required.
11. Liaise and assist other members of the Receipt & Delivery team in the safe receipt, dispatch and movement of stock around the Trust site, using appropriate equipment as provided, if necessary, following agreed Health and Safety procedures.
12. Ensure appropriate personal protection equipment/clothing is used at all times.
13. Ensure cleanliness/security/integrity is maintained within the Department at all times.
14. Carry out any other duties that may be required by the line manager/Operational Procurement Officer as may be reasonably expected within the scope of this post.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- GCSE level or equivalent with passes in English Language and Mathematics/NVQ level 2 or relevant experience.
- Computer literate
- Knowledge of Microsoft Office software packages.
Experience
Essential
- NHS Experience
- Use of manual handling equipment
- Previous Receipt & Delivery/Stores experience
Skills
Essential
- Ability to work on own initiative and as part of a team.
- Ability to prioritise and meet required deadlines.
- Ability to work under pressure.
- Ability to develop strong working relationships and to motivate others.
- Ability to follow policies and procedure notes accurately.
- Excellent time management skills
- Ability to deal with complaints and conflict in a professional and constructive manner.
- Able to undertake physical lifting and handling.
Personal and people development
Essential
- Customer focused
- Methodical with excellent attention to detail.
Communication
Essential
- Excellent communication skills, both written and oral (face to face and over the phone.)
Person Specification
Qualifications and knowledge
Essential
- GCSE level or equivalent with passes in English Language and Mathematics/NVQ level 2 or relevant experience.
- Computer literate
- Knowledge of Microsoft Office software packages.
Experience
Essential
- NHS Experience
- Use of manual handling equipment
- Previous Receipt & Delivery/Stores experience
Skills
Essential
- Ability to work on own initiative and as part of a team.
- Ability to prioritise and meet required deadlines.
- Ability to work under pressure.
- Ability to develop strong working relationships and to motivate others.
- Ability to follow policies and procedure notes accurately.
- Excellent time management skills
- Ability to deal with complaints and conflict in a professional and constructive manner.
- Able to undertake physical lifting and handling.
Personal and people development
Essential
- Customer focused
- Methodical with excellent attention to detail.
Communication
Essential
- Excellent communication skills, both written and oral (face to face and over the phone.)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
