Job summary
Linen and Post Room Assistant
Department Support Services
Band 2 £24,169 Per annum, pro rata
Hours: 25 hours per week, all MKUH roles will be considered for flexible working
We are looking for individuals who are team players. Successful applicants will be required to work every weekend. The shifts available are:
Saturday and Sunday 08:00 till 13:00
Monday and Thursday 08:00 till 16:00
Successful applicants will carry out a variety of tasks and full training will be provided.
Please note that we are not able to offer sponsorship for this role.
'We care We communicate We collaborate We contribute'
Interview w/c 21 July 2025
Main duties of the job
The post holder will perform a wide range of duties related to linen & post room services.
Duties will include activities relating to the receipt and delivery of linen and staff uniforms to all areas within Milton Keynes Hospital. Post room duties will include collection, sorting, franking and delivery internal and external post.
About us
'7.10 out of 10 feel they experience a safer workplace and focus on wellbeing, supporting one another and prioritising over all wellbeing, this scoring has increased from last year.' (NHS Staff Survey 2024).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Ensure all wards and departments are adequately stocked with linen to meet their demand. This will include receipt of delivery, loading and delivering of linen stock directly to wards and departments. Ensure a prompt and effective postal service is provided across the Trust including internal and external mail. Liaise, daily with Support Team Manager and Deputy Support Team Manager to ensure service demands are met. Provide a flexible, effective, and efficient service in relation to the fitting, ordering and supply of staff uniforms. Actively participate in the counting, marking, labelling and issue of linen and staff uniforms. Ensure at all times that the bagging and colour coding of dirty linen is correct and report any failures to the linen room supervisor. Ensure that all postal services are as efficient as possible and accurate.
Provide an excellent standard of customer service in both linen and postal services.
Use the franking machine to process outgoing post Participate in activities relating to stock rotation and condemning of old linen stock. Actively participate in any quality assurance activity. Assist the Support Team and Deputy Support Team Manager in collation of paperwork. Participate in Knowledge & Skills Framework and continuous personal and professional development in accordance with Trust policies and procedures and as required by relevant professional bodies. Report any incidents or any near miss involving the service or anything that may cause detriment to the service using Trust forms and procedure occurrence.
Undertake any training and development as required or dictated by service developments.
While the role involves minimal contact with patients, staff may occasionally be asked for directions or assistance.
This role involves strict adherence to established guidelines and procedures, with minimal scope for independent decision-making.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Ensure all wards and departments are adequately stocked with linen to meet their demand. This will include receipt of delivery, loading and delivering of linen stock directly to wards and departments. Ensure a prompt and effective postal service is provided across the Trust including internal and external mail. Liaise, daily with Support Team Manager and Deputy Support Team Manager to ensure service demands are met. Provide a flexible, effective, and efficient service in relation to the fitting, ordering and supply of staff uniforms. Actively participate in the counting, marking, labelling and issue of linen and staff uniforms. Ensure at all times that the bagging and colour coding of dirty linen is correct and report any failures to the linen room supervisor. Ensure that all postal services are as efficient as possible and accurate.
Provide an excellent standard of customer service in both linen and postal services.
Use the franking machine to process outgoing post Participate in activities relating to stock rotation and condemning of old linen stock. Actively participate in any quality assurance activity. Assist the Support Team and Deputy Support Team Manager in collation of paperwork. Participate in Knowledge & Skills Framework and continuous personal and professional development in accordance with Trust policies and procedures and as required by relevant professional bodies. Report any incidents or any near miss involving the service or anything that may cause detriment to the service using Trust forms and procedure occurrence.
Undertake any training and development as required or dictated by service developments.
While the role involves minimal contact with patients, staff may occasionally be asked for directions or assistance.
This role involves strict adherence to established guidelines and procedures, with minimal scope for independent decision-making.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- NVQ Level 1 or equivalent qualification
- Basic Health & Safety certificate
- GCSE in Maths and English
Experience
Essential
- Experience in Linen services or healthcare services
- Experience in Post room services
- Customer Service experience
Skills
Essential
- Good Organizational skills
- Good communication skills
- Able to take directions, follow instructions and multitask
- Physically fit
- To work on own initiative and be able to prioritize duties.
Personal and people development
Essential
- Friendly and hardworking
- Smart personal appearance
- Good personal hygiene
- Effective team worker
Communication
Essential
- Good verbal communication
- Good written communication
Person Specification
Qualifications and knowledge
Essential
- NVQ Level 1 or equivalent qualification
- Basic Health & Safety certificate
- GCSE in Maths and English
Experience
Essential
- Experience in Linen services or healthcare services
- Experience in Post room services
- Customer Service experience
Skills
Essential
- Good Organizational skills
- Good communication skills
- Able to take directions, follow instructions and multitask
- Physically fit
- To work on own initiative and be able to prioritize duties.
Personal and people development
Essential
- Friendly and hardworking
- Smart personal appearance
- Good personal hygiene
- Effective team worker
Communication
Essential
- Good verbal communication
- Good written communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
