Job summary
Health Care Assistant
Department: Ward 15
Band 3 (Secondment/Fixed Term)
Hours: 37.5 hours/Week, all MKUH roles will be considered for flexible working
We have an exciting opportunity for band 2 health care assistant to join our busy, friendly teams on wards 15. We provide high quality care to respiratory patients with a wide variety of needs. We are currently working on a tailored training programme for health care assistant to be upskilled to a high standard.
No previous experience in respiratory medicine needed as training and education will be provided. If you are successful, you will have to opportunity to complete our care certificate programme alongside lots of inhouse training the hospital has to provide.
MKUH is committed to ensuring all staff feel valued within the organisation and there are lots of staff initiatives already available to staff including free parking.
If you would like any further information or an informal visit, please contact Ward manager Pabitra Limbu on 01908996409 or contact ward 15 on 01908996411
This role cannot be sponsored.
Interview date: W/C 14.07.2025
Main duties of the job
The role of the Healthcare Assistant is to assist the nursing team in the delivery of safe effective care to the patient, supporting patients with personal care and activities of daily living.
- To act at all times in a professional and courteous manner.
- To ensure compliance with statutory and mandatory training.
- To participate in the Trust's appraisal system and develop a Personal Development Plan.
- To participate in department meetings as appropriate.
- To uphold the Trust Values.
- To participate in promoting a safe environment for patients, visitors, and staff.
- Participate, as requested, in audits and surveys on the wards
- The post holder will be required to undertake the Care Certificate and MKUH standards within the first 12 weeks of employment
- Understand the correct escalation process, reporting any incidents, accidents, concerns, near misses or complaints to the Nurse in Charge.
About us
They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%NHS Survey, 2024
We care We communicate We collaborate We contribute
- Free on-site parking
- Free refreshments
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
- Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained.
- Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process.
- To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary.
- To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters
- To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
- Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
- Utilise persuasive skills, as necessary, to encourage patients to engage and undertake activities of daily living.
- To ensure that patients, relatives and visitors needs are met in a courteous, helpful, and compassionate manner.
- To demonstrate a pro-active approach to maintaining overall tidiness and cleanliness of the ward/department and equipment.
- To adhere to Trust policies and procedures.
Please refer to the job description for further details.
Job description
Job responsibilities
- Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained.
- Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process.
- To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary.
- To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters
- To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
- Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
- Utilise persuasive skills, as necessary, to encourage patients to engage and undertake activities of daily living.
- To ensure that patients, relatives and visitors needs are met in a courteous, helpful, and compassionate manner.
- To demonstrate a pro-active approach to maintaining overall tidiness and cleanliness of the ward/department and equipment.
- To adhere to Trust policies and procedures.
Please refer to the job description for further details.
Person Specification
Qualifications and knowledge
Essential
- GCSE level or Functional Skills in Maths & English or equivalent knowledge
- NVQ Level 3 or equivalent experience
- NHS CARE Certificate
- Knowledge of personal care and activities of daily living
- Studying Nursing or Midwifery or similar at university
- Awareness of importance of infection prevention & control
- Understanding of the importance of safe working practices
- Understanding of the role of a Healthcare Assistant
Desirable
- Awareness of NHS policies
- Assessors training/certificate
Experience
Essential
- Experience working in a care setting
- Experience of working in a team
Desirable
- Previous NHS experience
- Experience in supporting junior staff
Skills
Essential
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Ability to work under pressure
- Ability to prioritise tasks effectively at short notice
- Caring in a professional manner towards patients and their relatives.
- Good time management
- Ability to induct, support, assess and develop junior members of staff.
- Ability to undertake clinical observations and tasks including phlebotomy
Desirable
Personal and people development
Essential
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
Communication
Essential
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information.
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
- Able to feedback to staff on safe and effective practice.
Desirable
- Able to feedback on assessments undertaken.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
Person Specification
Qualifications and knowledge
Essential
- GCSE level or Functional Skills in Maths & English or equivalent knowledge
- NVQ Level 3 or equivalent experience
- NHS CARE Certificate
- Knowledge of personal care and activities of daily living
- Studying Nursing or Midwifery or similar at university
- Awareness of importance of infection prevention & control
- Understanding of the importance of safe working practices
- Understanding of the role of a Healthcare Assistant
Desirable
- Awareness of NHS policies
- Assessors training/certificate
Experience
Essential
- Experience working in a care setting
- Experience of working in a team
Desirable
- Previous NHS experience
- Experience in supporting junior staff
Skills
Essential
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Ability to work under pressure
- Ability to prioritise tasks effectively at short notice
- Caring in a professional manner towards patients and their relatives.
- Good time management
- Ability to induct, support, assess and develop junior members of staff.
- Ability to undertake clinical observations and tasks including phlebotomy
Desirable
Personal and people development
Essential
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
Communication
Essential
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information.
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
- Able to feedback to staff on safe and effective practice.
Desirable
- Able to feedback on assessments undertaken.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
