Job summary
Pharmacy Administrator - Homecare
Department: Pharmacy
Band 3, Full-time £24,071 - £25,674 per annum
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
Are you seeking an opportunity to work in a dynamic, supportive environment with a friendly and experienced team? Join us as a Pharmacy Administrator in Homecare and take the next step in your career!
This roleis ideal for someone looking to develop their administrative skills while supporting essential homecare services. You will manage patient prescriptions, maintain databases, and collaborate with clinical teams to ensure timely medication delivery.
You will handle queries from patients and healthcare professionals, maintain accurate records, and assist with financial reports. Comprehensive training and support will help you thrive in this fast-paced environment.
To succeed, you will need strong communication skills, attention to detail, and a commitment to providing excellent service.
You will be part of a busy but supportive homecare team where continuous professional development is encouraged. Take this opportunity to make a significant impact on patient care while advancing your career!
For more information or to arrange a visit, please contactAiza Mubashir , Principal Pharmacist - Homecare and Biologics,01908 995715 or aiza.mubashir@mkuh.nhs.uk
Please note that we are unable to provide sponsorship for this role.
Interview date: W/C 17th March 2025
Main duties of the job
- Provide clerical support to the Homecare team which may include filing, data manipulation, minute taking, organising meetings, producing procedures etc.
- To raise orders against Homecare prescriptions and ensure they reach the Homecare Provider in time for the first delivery.
- To process homecare prescriptions/services and invoices through the JAC pharmacy homecare management system in an accurate and timely manner.
- Monitor and maintain the pharmacy database in relation to Homecare services.
- To undertake any other relevant activities as may be necessary to provide a quality service as required.
- To act as met and greet for visitors to the department as required.
- Todeal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
- Ability to work under own initiative within the defined processes and procedures.
- To assist the Pharmacy Admin supervisor in the smooth running of the Pharmacy Homecare Service.
About us
"We care We communicate We collaborate We contribute"
"80% of Administrative and Clerical colleagues feel that MKUH has made reasonable adjustments to enable them to do their work" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Operational:
- To book out homecare drugs on the Pharmacy JAC computer system against clinically screened prescriptions, to consultant cost centres and to patient codes. This requires in depth knowledge of the pharmacy computer system and attention to detail
- To maintain the homecare pharmacy database that records all patients within the homecare service.
Other operational duties:
- To undertake as requested across a broad range of issue ad-hoc projects, sometimes requiring preparation and collation of reports for distribution/ circulation.
- To deal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
Quality:
- To co-operate with staff in other disciplines to help ensure the safe, effective and economic use of medicines.
- To maintain full patient confidentiality when dealing with prescriptions and any other sensitive information.
Trust responsibilities:
- To be part of the Pharmacy team to enable the objectives of the Trust to be achieved.
- To contribute to the Trust complying with Medicines Management standards, Information Governance, Clinical Governance and Risk Management.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Operational:
- To book out homecare drugs on the Pharmacy JAC computer system against clinically screened prescriptions, to consultant cost centres and to patient codes. This requires in depth knowledge of the pharmacy computer system and attention to detail
- To maintain the homecare pharmacy database that records all patients within the homecare service.
Other operational duties:
- To undertake as requested across a broad range of issue ad-hoc projects, sometimes requiring preparation and collation of reports for distribution/ circulation.
- To deal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
Quality:
- To co-operate with staff in other disciplines to help ensure the safe, effective and economic use of medicines.
- To maintain full patient confidentiality when dealing with prescriptions and any other sensitive information.
Trust responsibilities:
- To be part of the Pharmacy team to enable the objectives of the Trust to be achieved.
- To contribute to the Trust complying with Medicines Management standards, Information Governance, Clinical Governance and Risk Management.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- 4 GCSE passes or equivalent including English Language and Maths
- NVQ Level 3 or equivalent experience
- Excellent computer skills, RSA level 1 or equivalent
- Knowledge of importance of confidentiality
Desirable
- Knowledge of pharmacy, clinical or medical terms and issues
Experience
Essential
- Relevant experience of working in a large organisation.
- Experience of using a wide range of IT packages including Microsoft Office and Excel.
- Experience of data entry, analysis and report production.
- Experience of taking and writing up minutes of meetings and setting up agendas for meetings.
- Experience of compiling and circulating paperwork for meetings.
- Experience of working within a customer or patient services environment.
Desirable
- NHS experience.
- Experience of working in health care environment.
- Experience of managing database.
Personal and people development
Essential
- Polite and courteous.
- Professional attitude.
- Initiative and common sense.
- Positive and flexible approach to work.
- Self-motivated and team player.
- Commitment to personal development.
Communication
Essential
- Good communication skills in relation to telephone technique or written work.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Person Specification
Qualifications and knowledge
Essential
- 4 GCSE passes or equivalent including English Language and Maths
- NVQ Level 3 or equivalent experience
- Excellent computer skills, RSA level 1 or equivalent
- Knowledge of importance of confidentiality
Desirable
- Knowledge of pharmacy, clinical or medical terms and issues
Experience
Essential
- Relevant experience of working in a large organisation.
- Experience of using a wide range of IT packages including Microsoft Office and Excel.
- Experience of data entry, analysis and report production.
- Experience of taking and writing up minutes of meetings and setting up agendas for meetings.
- Experience of compiling and circulating paperwork for meetings.
- Experience of working within a customer or patient services environment.
Desirable
- NHS experience.
- Experience of working in health care environment.
- Experience of managing database.
Personal and people development
Essential
- Polite and courteous.
- Professional attitude.
- Initiative and common sense.
- Positive and flexible approach to work.
- Self-motivated and team player.
- Commitment to personal development.
Communication
Essential
- Good communication skills in relation to telephone technique or written work.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
