Job summary
Pharmacy Administrator
Department: Pharmacy
Band 3, Full-time £24,071 - £25,674 per annum
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
Are you seeking an opportunity to work in a dynamic, supportive environment with a friendly and experienced team? Join our dynamic team as an Administrator, where your organisational skills and attention to detail will play a crucial role in our daily operations.
Thisrole is ideal for someone with established administrative skills, you will be responsible for overseeing the day to day running and maintenance of our staff Roster system as well as supporting the Office Manager, Senior Managers and wider Pharmacy team as required.
Aswell as being able to schedule and prepare meetings, complete concise minutes and action logs, you will need to have a professional telephone manner and be able to respond and prioritise emails and tasks as they arrive. You will need strong communication skills, attention to detail, and a commitment to providing excellent service.
You will be part of a small but very busy team where continuous professional development is encouraged. Take this opportunity to make a significant impact on patient care while advancing your career!
For more information or to arrange a visit, please contact Michelle McCarthy - PA & Pharmacy Office Manager at 01908 995718 or michelle.mccarthy@mkuh.nhs.uk
Interview date: 31 January 2025
We are unable to sponsor this role
Main duties of the job
- To support the Pharmacy Department and Office Manager with administrative duties.
- Provide clerical support to the department which may include filing, data manipulation, minute taking, organising meetings, producing procedures etc.
- To undertakeany other relevant activities as may be necessary to provide a quality service as required
- To actas met and greet for visitors to the department as required
- To deal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department
- Ability to work under own initiative within the defined processes and procedures
About us
"80% of Administrative and Clerical colleagues feel that MKUH has made reasonable adjustments to enable them to do their work" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
'We care We communicate We collaborate We contribute'
Job description
Job responsibilities
Trust responsibilities:
- To be part of the Pharmacy team to enable the objectives of the Trust to be achieved.
- To contribute to the Trust complying with Medicines Management standards, Information Governance, Clinical Governance and Risk Management.
Operational:
- Toundertake as requested across a broad range of issue ad-hoc projects, sometimes requiring preparation and collation of reports for distribution/ circulation.
- Todeal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
Quality:
- Toco-operate with staff in other disciplines to help ensure the safe, effective and economic use of medicines.
- Tomaintain full patient confidentiality when dealing with prescriptions and any other sensitive information.
Management:
- Tocomply with trust human resources policies with respect to delegated responsibility, disciplinary procedures, recruitment and retention of staff
- Communicate effectively all pharmacy clinical service issues to other areas of the department and wards etc, on issues that may affect them
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Trust responsibilities:
- To be part of the Pharmacy team to enable the objectives of the Trust to be achieved.
- To contribute to the Trust complying with Medicines Management standards, Information Governance, Clinical Governance and Risk Management.
Operational:
- Toundertake as requested across a broad range of issue ad-hoc projects, sometimes requiring preparation and collation of reports for distribution/ circulation.
- Todeal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
Quality:
- Toco-operate with staff in other disciplines to help ensure the safe, effective and economic use of medicines.
- Tomaintain full patient confidentiality when dealing with prescriptions and any other sensitive information.
Management:
- Tocomply with trust human resources policies with respect to delegated responsibility, disciplinary procedures, recruitment and retention of staff
- Communicate effectively all pharmacy clinical service issues to other areas of the department and wards etc, on issues that may affect them
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- 4 GCSE passes or equivalent including English Language and Maths
- Knowledge of importance of confidentiality
Desirable
- Excellent computer skills, RSA level 1 or equivalent
- Knowledge of pharmacy, clinical or medical terms and issues
Experience
Essential
- At least 2 years' experience of working in a large organisation
- Significant experience of using a wide range of IT packages including Microsoft Office and Excel
- Significant experience of data entry, analysis and report production
- Significant experience of taking and writing up minutes of meetings and setting up agendas for meetings
- Experience of compiling and circulating paperwork for meetings
- Experience of working within a customer or patient services environment
Desirable
- Experience in HR processes and procedures
- Experience in Balacing end of day figures
- NHS experience
- Experience of working in health care environment
- Experience of with E-Roster
- Experience of managing database
Skills
Essential
- Excellent IT skills in relation to Microsoft Word processing, spread sheets and Excel
- Excellent IT skills in relation to Microsoft Teams including document filing and setting up virtual meetings
- Ability to type accurately
- Good people skills
- Good use of initiative
- Well-developed organisational skills
- Excellent prioritising skills
- Excellent level of attention to detail
Personal and people development
Essential
- Polite and courteous
- Professional attitude
- Initiative and common sense
- Positive and flexible approach to work
- Self-motivated and team player
- Commitment to personal development
Communication
Essential
- Good communication skills in relation to telephone technique or written work
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Person Specification
Qualifications and knowledge
Essential
- 4 GCSE passes or equivalent including English Language and Maths
- Knowledge of importance of confidentiality
Desirable
- Excellent computer skills, RSA level 1 or equivalent
- Knowledge of pharmacy, clinical or medical terms and issues
Experience
Essential
- At least 2 years' experience of working in a large organisation
- Significant experience of using a wide range of IT packages including Microsoft Office and Excel
- Significant experience of data entry, analysis and report production
- Significant experience of taking and writing up minutes of meetings and setting up agendas for meetings
- Experience of compiling and circulating paperwork for meetings
- Experience of working within a customer or patient services environment
Desirable
- Experience in HR processes and procedures
- Experience in Balacing end of day figures
- NHS experience
- Experience of working in health care environment
- Experience of with E-Roster
- Experience of managing database
Skills
Essential
- Excellent IT skills in relation to Microsoft Word processing, spread sheets and Excel
- Excellent IT skills in relation to Microsoft Teams including document filing and setting up virtual meetings
- Ability to type accurately
- Good people skills
- Good use of initiative
- Well-developed organisational skills
- Excellent prioritising skills
- Excellent level of attention to detail
Personal and people development
Essential
- Polite and courteous
- Professional attitude
- Initiative and common sense
- Positive and flexible approach to work
- Self-motivated and team player
- Commitment to personal development
Communication
Essential
- Good communication skills in relation to telephone technique or written work
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
