Job summary
Job title: Maternity Care Assistant
Department: Community Midwives
Band 2
Hours: 22.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen to join our community midwifery team at MKUH. The role will support the community midwifery team in meeting the needs of maternity service users accessing care at the trust. You will be assisting in the running of the community midwifery service, having contact with service users via telephone and email in your capacity as a Maternity care assistant, under supervision of a Registered Midwife.
The successful applicant should be confident in:
- Responding to service users in an efficient, polite and courteous manner providing a caring and helpful service to service users
- Administrative tasks such as monitoring multiple email inboxes with direction and supervision of a Registered Midwife.
- Participating in ensuring effective use of resources and reduction of wastage within the department.
- Using digital programmes such as microsoft excel, teams and sharepoint
Successful applicants will receive a comprehensive induction programme and are assured they will receive appropriate support. We are strongly invested in all our employees and offer a wide range of development and educational initiatives.
We are supportive of Flexible Working and appreciate the importance of ensuring that your successful career is complimented by a work/home life balance.
Main duties of the job
The post holder will work alongside midwives and other members of the maternity care team who provide direct care to service users, babies and their families throughout their maternity journey. The post holder will use skills to undertake defined tasks for which they have been appropriately trained, as directed by midwifery staff to provide routine care for service users and their babies.
About us
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
Job description
Job responsibilities
Clinical Care
- Develop and maintains positive relationships, respects the service user and their families wishes, with kindness, compassion and empathy.
- Greet and orientate service users to the clinical area
- Respond to client call bells.
- Assist with the care of service users and their babies as requested by the midwife/nurse, including preparation for theatre.
- Preparing service user and chaperoning for clinical examination, screening and immunisations.
Baby
- Assist and support the education of parents with baby bathing and other care as required, reinforcing the role of parents and family as central carers and partners in care.
- Assist with infant feeding according to local procedures and policies with an emphasis on the baby friendly initiatives.
Please refer to the job description for further details.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Clinical Care
- Develop and maintains positive relationships, respects the service user and their families wishes, with kindness, compassion and empathy.
- Greet and orientate service users to the clinical area
- Respond to client call bells.
- Assist with the care of service users and their babies as requested by the midwife/nurse, including preparation for theatre.
- Preparing service user and chaperoning for clinical examination, screening and immunisations.
Baby
- Assist and support the education of parents with baby bathing and other care as required, reinforcing the role of parents and family as central carers and partners in care.
- Assist with infant feeding according to local procedures and policies with an emphasis on the baby friendly initiatives.
Please refer to the job description for further details.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- Level 2 English and Maths
- Care Certificate or willingness to work towards
- Evidence of Diploma in Healthcare or study at Level 2 in Health & Social Care
- Computer skills
- Basic understanding of the Data Protection Act
- Understanding of the need for confidentiality
- Understanding of the need for patient focused care
- Understanding of the need for safeguarding adults and children
- Understanding of the job role within maternity services
Experience
Essential
- Experience working with the public and customer care skills
Desirable
- Experience in the NHS or health and social care
- Experience of working in a multi-disciplinary team
Skills
Essential
- Able to work independently and as part of a team
- Problem solving skills and ability to anticipate and resolve problems before they arise
- Able to organise own workload
- Able to use initiative
- Able to work in a calm manner in a pressured environment
- Able to work within a diverse team
- Able to work under supervision
- Able to recognise when to escalate to a senior member of staff
Personal and people development
Essential
- Evidence of continuous professional development
- Willingness to learn
- Recognises own limitations
- Commitment to undertake any necessary training
Communication
Essential
- Excellent communication and interpersonal skills, both verbal and written
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Able to participate in internal rotation to meet service needs and shift patterns
- Prepared to adhere to Trust uniform policy
- Enthusiastic
- Self- aware
- Team focused
- Motivated
- Reliable, adaptable and dependable
Person Specification
Qualifications and knowledge
Essential
- Level 2 English and Maths
- Care Certificate or willingness to work towards
- Evidence of Diploma in Healthcare or study at Level 2 in Health & Social Care
- Computer skills
- Basic understanding of the Data Protection Act
- Understanding of the need for confidentiality
- Understanding of the need for patient focused care
- Understanding of the need for safeguarding adults and children
- Understanding of the job role within maternity services
Experience
Essential
- Experience working with the public and customer care skills
Desirable
- Experience in the NHS or health and social care
- Experience of working in a multi-disciplinary team
Skills
Essential
- Able to work independently and as part of a team
- Problem solving skills and ability to anticipate and resolve problems before they arise
- Able to organise own workload
- Able to use initiative
- Able to work in a calm manner in a pressured environment
- Able to work within a diverse team
- Able to work under supervision
- Able to recognise when to escalate to a senior member of staff
Personal and people development
Essential
- Evidence of continuous professional development
- Willingness to learn
- Recognises own limitations
- Commitment to undertake any necessary training
Communication
Essential
- Excellent communication and interpersonal skills, both verbal and written
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Able to participate in internal rotation to meet service needs and shift patterns
- Prepared to adhere to Trust uniform policy
- Enthusiastic
- Self- aware
- Team focused
- Motivated
- Reliable, adaptable and dependable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
