Job summary
Associate Director of Pharmacy - Operations, Quality & Governance
Department: Pharmacy
Band 8c £70,417 - £81,138 per annum
1 year fixed term contract
Hours: 37.5 per week plus on-call, weekends & Bank Holiday Rota, all MKUH roles will be considered for flexible working
The Pharmacy at MKUH has seen exceptional growth and investment over recent years, both in staff and facilities. This growth means that we have also developed our senior management team to provide outstanding leadership to the department and organisation.
We are looking for an exceptional candidate to provide maternity leave cover for our Associate Director for Pharmacy (Operations, Quality & Governance). Working alongside the Associate Director for Pharmacy (Clinical Services, Workforce, Education & Training), you will be responsible for the day to day running of the Pharmacy, driving it forward to meet the strategic objectives of the department, Trust and wider Health Economy.
The role will ensure that Pharmacy Operational Services are outstanding and lead on Pharmacy quality & medicines governance across the Trust. The post holder will also lead the implementation of our new Medicines Value Programme.
In return we offer you the chance to be a part of shaping the department for the future in a forward thinking, friendly, enthusiastic Pharmacy Department.
Please get in touch with our Clinical Director for Pharmacy if you would like to discuss the role further: Helen.chadwick@mkuh.nhs.uk
Interview: 03.01.24
Main duties of the job
The Associate Director of Pharmacy - Operations, Quality & Governance provides professional and strategic leadership and advice to the Chief Pharmacist, and the Trust, on the pharmacy operational services and medicines governance and safety.
The post holder will support the Chief Pharmacist in the management of the Pharmacy service and represent them in their absence.
The post holder manages a range of pharmacy staff and financial resources within the department that are relevant to his or her role in order to ensure the department achieves long-term financial sustainability as outlined in the Trust and Pharmacy strategy.
The post holder will oversee and influence medicines expenditure through ensuring excellent procurement and operational services, and optimising the use of medicines to ensure clinical and cost effectiveness.
The post holder will have a Trust wide role in ensure the safe use and handling of medicines.
To be Chair of the Medical Gas Committee.
You will have extensive experience in a senior leadership role in hospital Pharmacy, with excellent knowledge of Pharmacy operations and medicines governance. You will have outstanding interpersonal skills, a track record of service development and be passionate about developing your team to deliver excellent patient care.
About us
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
Job description
Job responsibilities
Strategic Leadership
- Work with the Chief Pharmacist to provide professional leadership for Pharmacy Services to the Trust and other external customers
- To develop strategic and innovative plans for the pharmacy operational services across the Trust and ensuring these are aligned to the overall Trust and Pharmacy strategy
Patient Care
- To ensure all pharmacy operational staff are trained in customer care and adhere to the highest principles of customer services when dealing with patients, staff and the public.
- To promote pharmaceutical care for all patients
Financial & Resource Management
- To manage the High Cost & In-tariff drugs Budget for the Trust
- To manage the delegated staff budget for pharmacy patient services and ensure that pay expenditure is maintained within allocated targets
Staff Management
- To have overall management accountability for the Aseptic & QA services provided by the department, Operational Services including outpatients, Homecare Services, Pharmacy procurement and Stores.
- To ensure the effective management of all staff managed according to pharmacy management structure
Research & Development
- To actively encourage clinical and practice development research across the department.
- To critically engage in research activity, adhering to good research practice guidance, so that evidence-based strategies are developed and applied to enhance quality, safety, productivity and value for money.
Governance
- To be responsible for ensuring Quality & Governance in the use of medicines is applied across the Trust
- To oversee Trust Medicines Governance structures ensuring support relevant meetings and reporting to Trust Board are in place, fit for purpose and supported / led.
Please refer to the attached Job Description for more details on the role and responsibilities.
Job description
Job responsibilities
Strategic Leadership
- Work with the Chief Pharmacist to provide professional leadership for Pharmacy Services to the Trust and other external customers
- To develop strategic and innovative plans for the pharmacy operational services across the Trust and ensuring these are aligned to the overall Trust and Pharmacy strategy
Patient Care
- To ensure all pharmacy operational staff are trained in customer care and adhere to the highest principles of customer services when dealing with patients, staff and the public.
- To promote pharmaceutical care for all patients
Financial & Resource Management
- To manage the High Cost & In-tariff drugs Budget for the Trust
- To manage the delegated staff budget for pharmacy patient services and ensure that pay expenditure is maintained within allocated targets
Staff Management
- To have overall management accountability for the Aseptic & QA services provided by the department, Operational Services including outpatients, Homecare Services, Pharmacy procurement and Stores.
- To ensure the effective management of all staff managed according to pharmacy management structure
Research & Development
- To actively encourage clinical and practice development research across the department.
- To critically engage in research activity, adhering to good research practice guidance, so that evidence-based strategies are developed and applied to enhance quality, safety, productivity and value for money.
Governance
- To be responsible for ensuring Quality & Governance in the use of medicines is applied across the Trust
- To oversee Trust Medicines Governance structures ensuring support relevant meetings and reporting to Trust Board are in place, fit for purpose and supported / led.
Please refer to the attached Job Description for more details on the role and responsibilities.
Person Specification
Qualifications and knowledge
Essential
- MPharm (Master's degree) or equivalent Bachelor's degree
- Member of the General Pharmaceutical Council (as registered Pharmacist)
- Specialist higher degree (Masters) in Clinical Pharmacy or management or a related area or a portfolio demonstrating equivalent through experience at senior management level and relevant short courses taught at postgraduate level
- Commitment to continuous personal and professional development
- Knowledge of all regulations and legislation relevant to Hospital Pharmacy operational services
- Knowledge of the requirements of national organisations involved in hospital regulation
- Knowledge of financial reporting and budget statements
- Knowledge of pharmacy computer systems
- Knowledge of Aseptic Services & its regulation
Desirable
- Project management qualification
- Membership of the Royal Pharmaceutical Society
- An understanding of health inequalities
- Broad knowledge of wider NHS policy and guidance
Experience
Essential
- Substantial relevant post registration experience in a hospital setting
- Experience of operating at a high level on multidisciplinary teams
- Experience of working with senior healthcare professionals outside of pharmacy to achieve Trust and health economy wide developments
- Recent practice in a leadership role within pharmacy
- Experience of business planning with project and financial management
- Human resource management
- Proven track experience of service management, improvement and change management methodology
- Experience across a range of operational pharmacy services
Desirable
- Experience of user involvement in service delivery and/or redesign
- Significant experience of performing and supervising audit projects
- Experience of carrying out research into practice
Skills
Essential
- IT and presentation skills and report writing
- Meets targets and identifies and delivers a vision for the delivery of pharmacy services to patients
- Meets expected levels of practice as identified by others and identifies new areas of practice
- Identifies and prioritises work
- Understands local and national priorities in care and has the ability to reconcile these with local realities and implement change
- Demonstrable ability to manage time, people and resources to deliver outcomes
- Integrates research evidence and audit results into practice; documented experience of own research & audit
- Identifies and manages risk
- Demonstrates excellent awareness of and commitment to the Clinical Governance agenda
- Manages difficult and ambiguous problems
- Identifies own training needs, actively seeks training opportunities and maintains a portfolio of practice
- Works autonomously and can delegate authority appropriately
- Evaluates the quality of own work and can evaluate service quality
- An ability to prioritise a complex workload and work accurately under pressure
Personal and people development
Essential
- Experience of delivering Inclusive Pharmacy Practice
- Experience of developing teams and individuals to work at the top of their license
- Experience of managing large groups of staff
- Experience of managing organisational change
Communication
Essential
- Be able to provide highly complex information and impart knowledge to all levels of healthcare professionals
- Be able to provide highly complex information on medicines use and financial issues to multidisciplinary groups involving staff outside of pharmacy
- Be able to provide highly complex information to national organisations and at national/international conferences
- Be able to use presentational aids
- Be able to communicate effectively in both written and verbal formats with staff and patients
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Person Specification
Qualifications and knowledge
Essential
- MPharm (Master's degree) or equivalent Bachelor's degree
- Member of the General Pharmaceutical Council (as registered Pharmacist)
- Specialist higher degree (Masters) in Clinical Pharmacy or management or a related area or a portfolio demonstrating equivalent through experience at senior management level and relevant short courses taught at postgraduate level
- Commitment to continuous personal and professional development
- Knowledge of all regulations and legislation relevant to Hospital Pharmacy operational services
- Knowledge of the requirements of national organisations involved in hospital regulation
- Knowledge of financial reporting and budget statements
- Knowledge of pharmacy computer systems
- Knowledge of Aseptic Services & its regulation
Desirable
- Project management qualification
- Membership of the Royal Pharmaceutical Society
- An understanding of health inequalities
- Broad knowledge of wider NHS policy and guidance
Experience
Essential
- Substantial relevant post registration experience in a hospital setting
- Experience of operating at a high level on multidisciplinary teams
- Experience of working with senior healthcare professionals outside of pharmacy to achieve Trust and health economy wide developments
- Recent practice in a leadership role within pharmacy
- Experience of business planning with project and financial management
- Human resource management
- Proven track experience of service management, improvement and change management methodology
- Experience across a range of operational pharmacy services
Desirable
- Experience of user involvement in service delivery and/or redesign
- Significant experience of performing and supervising audit projects
- Experience of carrying out research into practice
Skills
Essential
- IT and presentation skills and report writing
- Meets targets and identifies and delivers a vision for the delivery of pharmacy services to patients
- Meets expected levels of practice as identified by others and identifies new areas of practice
- Identifies and prioritises work
- Understands local and national priorities in care and has the ability to reconcile these with local realities and implement change
- Demonstrable ability to manage time, people and resources to deliver outcomes
- Integrates research evidence and audit results into practice; documented experience of own research & audit
- Identifies and manages risk
- Demonstrates excellent awareness of and commitment to the Clinical Governance agenda
- Manages difficult and ambiguous problems
- Identifies own training needs, actively seeks training opportunities and maintains a portfolio of practice
- Works autonomously and can delegate authority appropriately
- Evaluates the quality of own work and can evaluate service quality
- An ability to prioritise a complex workload and work accurately under pressure
Personal and people development
Essential
- Experience of delivering Inclusive Pharmacy Practice
- Experience of developing teams and individuals to work at the top of their license
- Experience of managing large groups of staff
- Experience of managing organisational change
Communication
Essential
- Be able to provide highly complex information and impart knowledge to all levels of healthcare professionals
- Be able to provide highly complex information on medicines use and financial issues to multidisciplinary groups involving staff outside of pharmacy
- Be able to provide highly complex information to national organisations and at national/international conferences
- Be able to use presentational aids
- Be able to communicate effectively in both written and verbal formats with staff and patients
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
