Medical Records Clerk

Job summary

Medical Records Clerk

Hours: 16.5 hours per week

Salary: Band 2 Agenda For Change

As a Medical Records Clerk, you will be preparing patient files for outpatient clinics and day case procedures, preparing documents for scanning, scanning of documents, collection and delivery of patient files throughout the hospital site, dealing with telephone enquiries, and working to strict timelines.

You will work as part of a team within Patient Access and once fully trained, will provide expertise in the proactive management of the patient medical records.

To succeed we are looking for someone who:

• Is committed to delivering excellent service;
• Holds the ability to learn to accurately and efficiently input and prepare patient records whilst adhering to policies and procedures;
• Has experience of handling inbound telephone calls;
• Has IT skills in relation to Microsoft packages including Word/Excel;
• Shows evidence of working under pressure to tight deadlines and is able to deal with difficult situations e.g. late add ons to clinics, preparing paper documentation should there be a system failure, etc.
• Has a good general education, ideally with Maths & English at GCSE (Grade C or above) or equivalent.

Interview Date: TBC

Main duties of the job

Internally

• To deal with telephone queries politely and promptly. i.e. from other Trust departments.

Externally

• To deal with telephone queries politely and promptly. i.e. from other Trusts, GP's etc.

About us

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible workingopportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Medical Records (Dept)

Milton Keynes

MK6 5LD

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

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Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Medical Records (Dept)

Milton Keynes

MK6 5LD

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

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