Ward Clerk

Job summary

Are you organised, approachable, and proactive?Do you have strong administrative skills and enjoy supporting a busy team? If so, you may be the ideal candidate for this rewarding role.

We are looking for a committed and enthusiastic Ward Clerk to join our Acute Stroke Unit (ASU) -- a 31-bedded ward with a 4-bedded hyperacute bay that receives patients from the Emergency Department and neighbouring hospitals.

As a Ward Clerk, you will play a key part in keeping the ward running smoothly. You'll help maintain accurate patient records, support the flow of information, and be a vital point of contact for patients, relatives, and colleagues. You'll work closely with a wide multidisciplinary team, including doctors, nurses, therapists, and fellow administrative staff, so excellent communication and customer-service skills are essential.

To succeed in this role, you'll bring a warm, professional manner, strong organisational skills, and the ability to manage multiple tasks in a fast-paced environment. In return, we offer a comprehensive training programme and clear opportunities for development.

Main duties of the job

To provide efficient and professional administrative and clerical support to ASU. This will include:o Welcome patients and relatives warmly, provide clear information, and guide them around the environment and available facilities.o Answer telephone enquiries politely, take accurate messages, and follow up appropriately.o Liaise with nurses, doctors, GPs, and other team members to share accurate information.o Maintain up-to-date patient records, appointments, and inpatient details to support timely care.Informal visits are warmly welcomed. To arrange a visit, please contact:Sarah Rymes - Sister? 01225 825535 sarah.rymes@nhs.net

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.