Radiology Receptionist

Job summary

We are looking for a part-time Receptionist to cover the Radiology Reception with a vacancy for 23.25 hours per week (7 hours 45 mins per day)on the following essential days Wednesday, Thursday and Friday 7:45am to 4:00pm (unpaid 30 minute lunch break).

Duties include contact with patients, relatives and members of the public, therefore the team strive to provide an efficient and friendly appointments service to all. Duties also include making and taking telephone calls which may need escalating appropriately. Competent computer and typing skills are essential and a positive, flexible approach to workloads is necessary. This is a busy role which will involve multi-tasking with ever-changing priorities and working autonomously and without direct supervision.

Main duties of the job

• To receive patients, visitors and clinical staff at Radiology Reception, ensuring they are dealt with in a caring and professional manner.
• To answer all telephone enquiries in a helpful manner with an understanding of patient confidentiality, taking and relaying messages competently and taking action as appropriate.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.