Royal United Hospitals Bath NHS Foundation Trust

Senior Booking Co-ordinator

The closing date is 18 September 2025

Job summary

Do you want to take up an exciting opportunity to join our team booking operations for patients?!

We are looking for a new Senior Booking Co-ordinator to join our well established team.

If you have a calm and empathetic nature, enjoy talking to patients and can work on your own initiative this could be the job for you. You will need to be able to use your negotiating skills to with clinicians and patients to ensure that patients receive their treatment within our target times.

This post can be worked flexibly with onsite and home working, once training has been given and is a key role within the Trust.

There is always something different to learn and it is a fast paced role needing attention to detail and a sense of humour!

Full support and training is provided.This is a full time post @ 37.5 hours - our hours are 9-5.

Part time hours will also be considered.

Main duties of the job

To provide a full and comprehensive service to the organisation to ensure all electivepatients are admitted efficiently for surgery within national guidelines and inaccordance with the Trust's Patient Access Policy. This will require the post holderto effectively make comprehensive decisions with regards to waiting list managementand ensure that these decisions are effectively communicated to all relevant parties:Consultant Staff, Managers, Theatres and Nursing Staff, maximising the use of Trustresources.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Details

Date posted

04 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

427-7378092

Job locations

Royal United Hospital NHS Trust

Combe Park

Bath

BA1 3NG


Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Person Specification

Essential

Essential

  • Knowledge and Experience

Essential

Essential

  • knowledge and experience

Desirable

  • Knowledge and experience

Shortlist

Essential

  • Qualification
  • Person Specification

Desirable

  • Person Specification

Essential

Essential

  • Qualification

Desirable

  • Qualification
Person Specification

Essential

Essential

  • Knowledge and Experience

Essential

Essential

  • knowledge and experience

Desirable

  • Knowledge and experience

Shortlist

Essential

  • Qualification
  • Person Specification

Desirable

  • Person Specification

Essential

Essential

  • Qualification

Desirable

  • Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital NHS Trust

Combe Park

Bath

BA1 3NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital NHS Trust

Combe Park

Bath

BA1 3NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Booking Lead for Elective Surgery

Lucy Jones

lucyjones11@nhs.net

01225824539

Details

Date posted

04 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

427-7378092

Job locations

Royal United Hospital NHS Trust

Combe Park

Bath

BA1 3NG


Supporting documents

Privacy notice

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