Job summary
This role is key in providing administrational support to our multidisciplinary team in Paediatric Chronic Fatigue.
We are looking for somebody who is passionate about working for the NHS and who is keen to make a difference.
This role can be challenging, but at the same time it is interesting and rewarding. We are a close knit team who are extremely supportive of each other, understand the pressures that each of us face and work together to provide the best possible service.
You will need to possess accurate audio-typing skills and preferably have a knowledge of medical terminology. You should have great IT skills and have the ability to learn the different systems used within the team.
This is a part time role, working 20 hours per week. Elements of the role could be done from home, therefore a hybrid working pattern would be considered.
Main duties of the job
Working as part of a team of medical secretaries and administrative staff, the responsibilities of our Medical Secretary role are varied. Please see attached JD for full breakdown of duties.
We would welcome candidates to visit the department before deciding whether to apply. To arrange a tour of the department or to request further information, please contact Holly.wheeler@nhs.net
About us
At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications
Essential
- Word processing / audio typing qualifications or RSA level II or equivalent
- Good knowledge of the English language to be able to communicate effectively verbally and in writing
Knowledge
Essential
- Knowledge of good office & administrative practice
- Able to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.
Experience
Essential
- Previous and recent secretarial experience
Desirable
- Previous secretarial experience, working in a health care environment
Skills
Essential
- Computer literate: able to use Microsoft Word and E-mail and other Office applications to maximise the efficiency of the office
- Good audiotyping skills with the ability to type correspondence with medical terminology accurately and in a timely manner
- Ability to communicate effectively and sensitively with staff and patients
- Ability to multi-task whilst maintaining high levels of accuracy
Emotional Effort
Essential
- Ability to sensitively deal with queries from anxious or distressed patients and their relatives
Person Specification
Qualifications
Essential
- Word processing / audio typing qualifications or RSA level II or equivalent
- Good knowledge of the English language to be able to communicate effectively verbally and in writing
Knowledge
Essential
- Knowledge of good office & administrative practice
- Able to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.
Experience
Essential
- Previous and recent secretarial experience
Desirable
- Previous secretarial experience, working in a health care environment
Skills
Essential
- Computer literate: able to use Microsoft Word and E-mail and other Office applications to maximise the efficiency of the office
- Good audiotyping skills with the ability to type correspondence with medical terminology accurately and in a timely manner
- Ability to communicate effectively and sensitively with staff and patients
- Ability to multi-task whilst maintaining high levels of accuracy
Emotional Effort
Essential
- Ability to sensitively deal with queries from anxious or distressed patients and their relatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
