Healthcare Support Worker - Helena Ward

Job summary

Helena ward is a 17 bedded Neurology ward committed to the care of patients over the age of 18 years with acute or chronic neurological conditions.

Organisation and communication is essential in maintaining and progressing the patient pathway in a busy and challenging environment.

You will be a core team member delivering personal care to patients and supporting patients self care and independence (where possible).

You will work under the guidance of healthcare professionals such as registered nurses.

Training and supervision in all aspects of care will be provided and you will be supported in undertaking Certificate in Care and NVQ qualifications together with other relevant training.

Previous health care experience is highly advantageous. Manual dexterity and ability to work in a fast paced environment is essential. You will demonstrate care and compassion through good communication, organisational skills and ability to work as part of a team.

Our hospital is a 24 hour service as our patients need care and attention around the clock, therefore we work on a shift basis and you will be required to work 12.5 hour shifts (inclusive of breaks) on day and night shifts to ensure our patients receive the very best care.

This may be a big change to you and your lifestyle but our teams who work around the clock say that they enjoy the varied work pattern.

Main duties of the job

As a Healthcare Support Worker you will assist in patient care and other ward-related duties under the supervision of a Registered Nurse. The care you give to patients will be compassionate, caring and high quality. You will carry out routine duties, including activities in which the post holder has been assessed as competent by a Registered Nurse. As a member of the ward team you will support the other staff and contribute to a team approach to support with patient care in conjunction with nursing colleagues and all members of the multi-disciplinary team. As a Trust employee you will honour your work commitments, be reliable, trustworthy, and work in accordance with the Trust values and hospital policies at all times.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.