Medical Secretary

Job summary

We are looking for someone to support our Clinical Team in Urology - if you have experience in dealing with people on the telephone or in person and are keen to make a difference, this could be the job for you.

We offer a mixed model of working - office-based or working from home - experience in the NHS is not necessary, just an ability to quickly adapt to a fast-moving department. Attention to detail is a must.

If this sounds like you, please call or email and we will happily talk you through the position.

Main duties of the job

To provide a complete Medical Secretarial service, audio typing, composition of letters, providing fast and accurate copy and audio typing service and input onto the database. To provide cover for Reception/Administration Team when needed, greeting patients, booking in and out of Clinics and other administration duties. Liaising with Nurses, Doctors and members of staff including Inpatient & Outpatient Bookings Teams to provide a quality service.To work as part of a Team sharing responsibility for the smooth running of the Department.To provide a first point of contact, answering telephone inquiries, taking and relaying messages, using own judgement to establish the priority of issues and taking action as appropriate. To keep the Trust database up-to-date for follow-up appointments and to make timely appointments. To deal with incoming correspondence, using initiative as appropriate. To make best use of information technology, i.e. Microsoft software and to be involved with changing technology. To check patients have been listed on database.To assist in the fast track treatment pathway for patients with cancer.To provide Secretarial/Reception cover across the Urology directorate as directed, assisting named Consultants with the work generated.To be flexible to the needs of the Directorate and Trust. Where appropriate may be responsible for ordering stationery and other office supplies.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.