Health Care Support Worker Sexual Health - Band 3

Job summary

The Riverside Clinic, situated in the centre of Bath, is a busy integrated contraception and sexual health service. The department is presently open Monday to Saturday including some evenings and we are therefore looking for someone who can be flexible with their working hours.

We are looking for someone with excellent communication and organisational skills. You must be able to work within a team and be flexible to meet the needs of the department. Knowledge and experience in the NHS or care setting is desirable, but not essential.

You will be required to support the medical and nursing team in providing a comprehensive patient focused service. You will chaperone patients when they are being examined and after training, perform venepuncture. You will be required to set up clinical rooms and ensure they are well stocked. After training you will need to be able to prepare slides for microscopy, perform blood pressure monitoring, pregnancy and urine dipstick testing. Liquid nitrogen is used to treat certain conditions and you will be expected, after training, to fill hand held cannisters.

It is essential to have GCSE passes or equivalent, basic IT skills, good written and verbal communication skills, experience of dealing with the public and good organisational skills.

For further information please contact Lucy Twigger on 01225 826835.

Main duties of the job

• Support the qualified nurse in implementing an agreed plan of care in association with the patient and in accordance with instructions and training received.
• Contribute to the legibility and accuracy of the patients care plan/and or other reports and the effectiveness of the established communication/reporting system.
• Ensure confidentiality is maintained at all times.
• Prepare rooms and set up trolleys prior to the commencement of clinics.
• Ensure all rooms are appropriately stocked and inform nursing staff when stock levels are low.
• Treat all patients equally and in a non-judgemental manner.
• Use effective communication skills to make patients feel at ease and to support them during their visit to the clinic.
• Assist nursing and medical staff when performing examinations on female patients and male patients as required.
• Ensure specimens and forms are labelled correctly.
• Perform venepuncture as required after appropriate training.
• Perform pregnancy tests as requested by nursing or medical staff.
• After training and ensuring use of protective clothing/items, stain slides using appropriate chemicals, as required.
• After appropriate training and the use of the correct protective clothing/items fill hand held canisters with liquid nitrogen as required.
• After appropriate training, perform microscopy inhouse.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.