Job summary
We are looking for an experienced Retail Catering Manager to lead and develop our retail catering offering at the RUH.
Retail Catering have three outlets across the hospital site - the Lansdown Restaurant and two coffee shops, and also provide function catering and vending options across the site.
We are excited that the Lansdown Restaurant is about to be refurbished and relaunched creating a new space for RUH staff and visitors to enjoy. This will give new opportunities for new food offerings and concepts within the new space.
Main duties of the job
The post holder will be responsible for managing the Retail Catering service, including team management, financial performance, food safety, staff training and brand standards.
The post holder will also be required to develop the retail catering offering, developing new concepts and finding new products to enhance the offering to staff across the RUH, and to our visitors.
About us
At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications
Essential
- Degree level/ Post graduate Diploma in Management Studies or equivalent specialist catering service knowledge to manage a large-scale healthcare operation.
- Level 4 Food Safety Certification
- Level 3 Allergen Awareness certification
- Level 3 HACCP certification
Desirable
- IOSHH training and qualification
Experience
Essential
- Experience of high street retail management in a food environment
- Experience of on the floor catering experience and personal development
- Extensive staff management experience involvement and working with quality and monitoring systems
Desirable
- Experience of developing and implementing brand standards
- Experience in the use of EPOS systems
Person Specification
Qualifications
Essential
- Degree level/ Post graduate Diploma in Management Studies or equivalent specialist catering service knowledge to manage a large-scale healthcare operation.
- Level 4 Food Safety Certification
- Level 3 Allergen Awareness certification
- Level 3 HACCP certification
Desirable
- IOSHH training and qualification
Experience
Essential
- Experience of high street retail management in a food environment
- Experience of on the floor catering experience and personal development
- Extensive staff management experience involvement and working with quality and monitoring systems
Desirable
- Experience of developing and implementing brand standards
- Experience in the use of EPOS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).