Stroke Medical Secretary

Job summary

We are looking for a highly effective medical secretary to join the Stroke and Care of the Elderly Team. This role is predominately for Stroke but cover across the Care of the Elderly team would be expected when needed. You must be able to communicate effectively with colleagues, patients and medical teams, have the ability to work under pressure, have excellent time management skills and the ability to be able to problem solve.

The role of the medical secretary is to provide support to specific named Consultants within the department, dealing with referrals, liaising with the medical team and typing up of clinic letters amongst other general secretarial duties.

Previous administrative or secretarial experience is essential with excellent typing skills. Medical terminology is desirable but not essential. Our ideal candidate will be flexible, adaptable and willing to work as part of our busy team and cross cover as necessary when required.

This role is part time 22.5 hours per week and is to be over 3 full days. Specific days can be discussed.

Interviews will take place on 22nd June 2023.

For an informal chat contact Nikki Brown, Senior Secretary by email in the first instance, nikki.brown@nhs.net

Main duties of the job

- To provide a complete medical secretarial service including word processing, filing, audio typing, photocopying and the composition of letters. To provide a fast and accurate copy and audio typing service to the department, producing clinic letters and other documents.

- Preparing and organising papers for meetings, attending and taking minutes when necessary.

- To liaise with Nurses, Doctors and other members of the multi - disciplinary team including Inpatient & Outpatient Bookings teams to provide a quality service for the patients.

- To work as part of a team sharing responsibility for the smooth running of the post.

- To provide a first point of contact, answering all telephone inquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate. To arrange patient appointments when necessary.

- To assist with the smooth running of the consultant's diary and organise meetings as appropriate.

- To deal with incoming correspondence, using initiative as appropriate.

- To make best use of information technology, i.e. Windows Software and the hospital patient administration system, Millennium.

- To maintain an efficient system for the tracking of health records.

- To provide secretarial cover across the directorate as directed.

- To assist in the induction of new staff as directed.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.