Job summary
The West of England Academic Health Science Network has received a new five-year funding license from NHS England and the Office of Life Sciences to support clinical colleagues and external innovators identify opportunities for the discovery, development and deployment of exciting new health and care solutions, that will support our drive to improve population health through reduced inequalities, across our geography.
We are seeking an enthusiastic and detail-orientated Programme Assistant to support our work, focusing on our programme of support provided to health and care innovators.
This is a truly exciting time to be working at the West of England AHSN; if you would like to work in a dynamic and vibrant team and help accelerate innovation across health and care services, then this role maybe ideal for you!
Main duties of the job
This is an exciting position supporting the central remit of the AHSN to work closely with industry, academia, and our NHS colleagues to discover and develop promising innovations for deployment in health and social care as part of our Innovation Pipeline.
As well as providing day to day support for the West of England AHSN Discovery and Development work programme, the post holder will be expected to:
- take responsibility for identified projects and tasks.
- account manage and deliver the assessment, support, and development offer for specific innovations and
- develop and maintain the governance and reporting framework for broader projects and the innovation pipeline to ensure delivery is being tracked monitored and reported. This will be using project management (Verto) and customer relationship management (ZOHO) systems.
High level skills will be required for the engagement and liaison with health and care stakeholders, the delivery of innovator support, together with the preparation of reports and metrics.
The successful candidate will have an ability to understand complex innovations or concepts, an appreciation of customer relationship management and an understanding of project or programme support. A life sciences graduate or those with a clinical background would be preferred, preferably with some experience supporting external customers and delivering packages of support
About us
The West of England AHSN is one of 15 AHSNs across England, established by NHS England to spread proven health innovation at pace and scale. We connect and collaborate with our local NHS and care organisations and universities, and with industry partners, the third sector, and researchers to support transformation across whole health and social care systems, with a clear focus on improving outcomes for citizens. We are an NHS organisation and employment with our AHSN is through the Royal United Hospitals Bath NHS Foundation Trust.
With headquarters in Bristol, we support agile working including the opportunity to work from home, and welcome applications from applicants seeking remote working opportunities. You will need to be able to travel to one of our office bases or occasionally to other locations within our geography and nationally for in-person meetings and events.
We value a workforce where people's varied backgrounds and experiences bring different perspectives and fresh ideas resulting in the development and spread of transformational innovations. We therefore welcome applications from diverse communities to ensure our team is dynamic, vibrant and reflects the populations we serve.
Find out more about the West of England AHSN at www.weahsn.net or follow @WEAHSN on Twitter.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications and Training
Essential
- Educated to degree level or able to demonstrate an equivalent level of knowledge, skills and experience in a relevant related or project management discipline
- oKnowledge and experience of the NHS and local health and social care functions or of commercial work within the healthcare sector
- Evidence of continuing professional development
Desirable
- Project officer qualification e.g. PRINCE 2 or APM
- Project Management experience
- Professionally qualified or a relevant degree in a clinical/ healthcare subject
Knowledge
Essential
- oProgramme and project management experience in an NHS/Care setting or in a commercial setting within the healthcare sector
- oCustomer service, account management or relationship management experience
- oDemonstrable experience of working as part of a multi-disciplinary project team environment.
- oExperience of organising/ planning events
- oUnderstanding of integrated working
Desirable
- Experience of working with customer relationship (CRM) software
- Experience of working with project management software (e.g. Verto)
Specific Skills
Essential
- Experience of coordinating meetings
- Experience of networking/building an address book of useful contacts
- Ability to gather and analyse data, compile information, and prepare reports.
- Ability to support multiple projects, prioritising in a continuously changing environment.
- Experience of proposing and managing change to procedures, processes and working practices within own working area
- Ability to communicate effectively at all levels and across organisational boundaries - both written and verbal.
- Excellent organisational skills.
- Proficient IT skills, with the ability to quickly adapt to new technologies, including demonstrating a first class knowledge of MS Office Suite
Desirable
- Data protection principles and NHS confidentiality requirements
- Experience of supporting healthcare innovators and businesses
- Good understanding of the healthcare innovation environment
Person Specification
Qualifications and Training
Essential
- Educated to degree level or able to demonstrate an equivalent level of knowledge, skills and experience in a relevant related or project management discipline
- oKnowledge and experience of the NHS and local health and social care functions or of commercial work within the healthcare sector
- Evidence of continuing professional development
Desirable
- Project officer qualification e.g. PRINCE 2 or APM
- Project Management experience
- Professionally qualified or a relevant degree in a clinical/ healthcare subject
Knowledge
Essential
- oProgramme and project management experience in an NHS/Care setting or in a commercial setting within the healthcare sector
- oCustomer service, account management or relationship management experience
- oDemonstrable experience of working as part of a multi-disciplinary project team environment.
- oExperience of organising/ planning events
- oUnderstanding of integrated working
Desirable
- Experience of working with customer relationship (CRM) software
- Experience of working with project management software (e.g. Verto)
Specific Skills
Essential
- Experience of coordinating meetings
- Experience of networking/building an address book of useful contacts
- Ability to gather and analyse data, compile information, and prepare reports.
- Ability to support multiple projects, prioritising in a continuously changing environment.
- Experience of proposing and managing change to procedures, processes and working practices within own working area
- Ability to communicate effectively at all levels and across organisational boundaries - both written and verbal.
- Excellent organisational skills.
- Proficient IT skills, with the ability to quickly adapt to new technologies, including demonstrating a first class knowledge of MS Office Suite
Desirable
- Data protection principles and NHS confidentiality requirements
- Experience of supporting healthcare innovators and businesses
- Good understanding of the healthcare innovation environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
