The Queen Elizabeth Hospital King's Lynn NHSFT

Freedom Of Information Officer And Legal Services Assistant

The closing date is 28 April 2026

Job summary

The Freedom of Information Officer and Legal Services Assistant will be responsible for providing a comprehensive service with respect to the Trust's obligations under the Freedom of Information Act 2000, and to provide an effective and comprehensive support function for all aspects of the work within the Legal Services Department.

The Legal Services Department deals with all information requests under the Data Protection Act 2018 and Freedom of Information Act 2000; this includes all claims (save for employment matters), inquests, ad-hoc legal issues, and staff education.

Main duties of the job

The post-holder is required to work under the supervision of the Legal Services Manager, and will be open, transparent and trustworthy.

The post-holder will be expected to actively contribute to the overall running of the Legal Services Department, and all the services it provides.

About us

There has never been a more exciting time to join TeamQEH. We are working on a once in a generation opportunity to build a new state-of-the-art hospital due to open circa 2032 and we are also carrying out one of the biggest pieces of digital transformation work we have ever undertaken.

Our new electronic patient record (EPR) is expected to replace paper-based patient records in the near future and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across West and North Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-247-26CC

Job locations

Queen Elizabeth Hospital King's Lynn

Gayton Road

King’s Lynn

PE30 4ET


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information about this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information about this role.

Person Specification

Qualification

Essential

  • NVQ Level 3/'A' Level
  • GCSE English and Maths or equivalent

Desirable

  • Law degree, other legal qualification or equivalent
  • Root Cause Analysis Training

Experience

Essential

  • Accurate recording and assimilation of complex information under pressure and to deadlines
  • Dealing with challenging people
  • Preparing and drafting documents to a high standard under minimal supervision, for internal or external publication
  • Report writing
  • Delivery of training/presentations
  • Experience of working in a legal setting or equivalent

Desirable

  • Working knowledge of data protection, access to health records and FOI legislation
  • Experience of handling evidence statement documents and involvement in the witness statement taking process

Skills

Essential

  • Good working knowledge of Word, Excel, PowerPoint and Outlook
  • Excellent organisational skills

Desirable

  • Familiarity with medical terminology
  • Use of DATIX software
Person Specification

Qualification

Essential

  • NVQ Level 3/'A' Level
  • GCSE English and Maths or equivalent

Desirable

  • Law degree, other legal qualification or equivalent
  • Root Cause Analysis Training

Experience

Essential

  • Accurate recording and assimilation of complex information under pressure and to deadlines
  • Dealing with challenging people
  • Preparing and drafting documents to a high standard under minimal supervision, for internal or external publication
  • Report writing
  • Delivery of training/presentations
  • Experience of working in a legal setting or equivalent

Desirable

  • Working knowledge of data protection, access to health records and FOI legislation
  • Experience of handling evidence statement documents and involvement in the witness statement taking process

Skills

Essential

  • Good working knowledge of Word, Excel, PowerPoint and Outlook
  • Excellent organisational skills

Desirable

  • Familiarity with medical terminology
  • Use of DATIX software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

Queen Elizabeth Hospital King's Lynn

Gayton Road

King’s Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

Queen Elizabeth Hospital King's Lynn

Gayton Road

King’s Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Legal Services

Sheena Johnson-Banks

sheena.johnson-banks@qehkl.nhs.uk

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-247-26CC

Job locations

Queen Elizabeth Hospital King's Lynn

Gayton Road

King’s Lynn

PE30 4ET


Supporting documents

Privacy notice

The Queen Elizabeth Hospital King's Lynn NHSFT's privacy notice (opens in a new tab)