Job summary
We are looking for a highly motivated and flexible Band 3 Healthcare assistant to join our Ear, Nose and Throat outpatient team.
The role will support the day to day running and preparation of both booked and emergency clinics, seeing both adults and children.
The department supports a number of diagnostic procedures which are performed in an outpatient setting.
Main duties of the job
To care for patients attending the Main Outpatient department as delegated by the Nurse in charge which may include collection of specimens, observations assistance with sterile procedural clinics and chaperoning.Participate in Infection Prevention and Control Measures within the Department. Using patient information systems, participate in the data input of patient information.Work as part of a multi-disciplinary teamReport to the Nurse in charge and document in accordance with Trust policy with regards to any concerns to safeguarding e.g. child protection and vulnerable adults.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Person Specification
Qualifications/training and professional development
Essential
- Holds Functional Skills Level 1 Maths and English or education equivalent
- Completed National Care Certificate
- Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
- To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
Desirable
- Speciality specific training and evidence of competencies being achieved and continued development
Knowledge/Experience
Essential
- Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
- Experience of communication with patients and relatives
- Knowledge of Infection Control & Safeguarding processes
- Experience of working with the multidisciplinary team.
- Understanding of confidentiality
- Understanding of equality and diversity issues
Skills, abilities, and knowledge
Essential
- Good communication skills (written and verbal)
- Accurate documentation with attention to detail
- Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
Person Specification
Qualifications/training and professional development
Essential
- Holds Functional Skills Level 1 Maths and English or education equivalent
- Completed National Care Certificate
- Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
- To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
Desirable
- Speciality specific training and evidence of competencies being achieved and continued development
Knowledge/Experience
Essential
- Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
- Experience of communication with patients and relatives
- Knowledge of Infection Control & Safeguarding processes
- Experience of working with the multidisciplinary team.
- Understanding of confidentiality
- Understanding of equality and diversity issues
Skills, abilities, and knowledge
Essential
- Good communication skills (written and verbal)
- Accurate documentation with attention to detail
- Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
Queen Elizabeth Hospital kings Lynn, NHS Foundation Trust
Gayton Road
Kings Lynn
PE30 4ET
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
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