The Queen Elizabeth Hospital King's Lynn NHSFT

Support Administrator

The closing date is 06 April 2026

Job summary

Are you organised, proactive, and ready to be part of a team that keeps everything running smoothly ?We're looking for a motivated and enthusiastic individual to join our Business Administration Team -- a role where every day brings something new and your contribution truly makes a difference.

The post holder will provide efficient, confidential, and reliable administrative and secretarial support within the Leadership team. Good communication skills are essential to ensure a proficient, high-quality service.

Main duties of the job

Support and cover for the Business Administration Office when appropriate.

Type correspondence, reports, minutes and agendas to a high standard using Microsoft Word, Excel, Powerpoint and other packages

To deal effectively and politely with enquiries both internal and external, using personal judgement on dissemination to appropriate staff member in Department/Trust

To assist with general office administration including scanning and photocopying as required.

To have the ability to remain calm and sensitive in difficult and sensitive situations.

To maintain staff and patient confidentiality in all areas of work.

To carry out any tasks effectively which are regarded as being within the grade of this job.

Attend meetings where relevant.

Liaise with the Business Administration Team to ensure all deadlines are adhered to and tasks are carried out competently.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-211-26CC

Job locations

The Queen Elizabeth Hospital,

Gayton Road

King's Lynn

PE30 4ET


Job description

Job responsibilities

For full details of the roles and responsibilities for this post please refer to the job description and person specification

Job description

Job responsibilities

For full details of the roles and responsibilities for this post please refer to the job description and person specification

Person Specification

Education and qualifications

Essential

  • English and Maths GCSE at grade C or above (or equivalent)
  • NVQ Level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill
  • IT experience of Microsoft Office packages

Experience

Essential

  • Previous secretarial/ administrative experience
  • Experience of working in a busy office environment
  • Knowledge of MS Word
  • Ability to prioritise and meet deadlines
  • Understanding of customer/patient care/ability to work with sensitive and confidential information

Desirable

  • Ability, when necessary, to plan and organise workload and workstation
  • Previous NHS experience

Knowledge and Skills

Essential

  • Understanding the importance of following policies and procedures.
  • Knowledge of using database/ spreadsheet to update data.
Person Specification

Education and qualifications

Essential

  • English and Maths GCSE at grade C or above (or equivalent)
  • NVQ Level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill
  • IT experience of Microsoft Office packages

Experience

Essential

  • Previous secretarial/ administrative experience
  • Experience of working in a busy office environment
  • Knowledge of MS Word
  • Ability to prioritise and meet deadlines
  • Understanding of customer/patient care/ability to work with sensitive and confidential information

Desirable

  • Ability, when necessary, to plan and organise workload and workstation
  • Previous NHS experience

Knowledge and Skills

Essential

  • Understanding the importance of following policies and procedures.
  • Knowledge of using database/ spreadsheet to update data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital,

Gayton Road

King's Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital,

Gayton Road

King's Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Chief of Staff

Sarah Davidson

sarah.davidson@qehkl.nhs.uk

01553214939

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-211-26CC

Job locations

The Queen Elizabeth Hospital,

Gayton Road

King's Lynn

PE30 4ET


Supporting documents

Privacy notice

The Queen Elizabeth Hospital King's Lynn NHSFT's privacy notice (opens in a new tab)