The Queen Elizabeth Hospital King's Lynn NHSFT

Healthcare Assistant - Ophthalmology Outpatient Department

The closing date is 05 February 2026

Job summary

We are looking to recruit a highly motivated and enthusiastic Healthcare Assistant to join our dedicated Ophthalmology Outpatient Nursing Team.

You will work within our friendly and dynamic team, providing exemplary care to ophthalmic patients in the eye clinic setting.

Our Ophthalmology Outpatient Department, situated in the recently opened £3M West Norfolk Eye Centre is an exciting place to work and provides excellent opportunities that will enhance clinical and professional development.

We are looking for a self-motivated, committed individual who is happy to undertake the necessary training and work to deliver a variety of services in order to enhance patient experience.

If this sounds like the role for you, we would love you to get in touch!

Main duties of the job

Care of patients in the eye clinic setting in general eye clinics and various sub-specialties including glaucoma, medical retina, vitreo-retinal, paediatrics, eye casualty and virtual clinic.

Assessment of visual acuity, instillation of eye drops, visual field analysis, OCT scans.

Care of patients in the treatment room undergoing intravitreal injection therapy.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

23 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

426-119-26MP

Job locations

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

Job description

Job responsibilities

For more information on this opportunity, please refer to the attached Job Description and Person Specification.

Job description

Job responsibilities

For more information on this opportunity, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
Completed National Care Certificate
Level 2 Vocational qualification in clinical health care or able to demonstrate knowledge, skills and competency to undertake
Undertake enhanced GROW programme and completion of clinical skills passport B
Undertake Level 3 Health and Social Care qualification, or demonstrate equivalent knowledge, skills and competency

Desirable

Ophthalmology specific training and evidence of competencies being achieved and continued development

Experience

Essential

Evidence of working in a healthcare setting, undertaking a range of clinical commitments.
Experience of communication with patients and relatives
Knowledge of infection control and safeguarding processes
Experience of working with the multidisciplinary team

Desirable

Experience of working within an Ophthalmology setting

Skills & Abilities

Essential

Good communication (written and verbal)
Accurate documentation with attention to detail
Ability to work under indirect supervision to deliver delegated tasks

Desirable

Experience of inducting, coaching and supervising junior staff

Person Specification

Qualifications

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
Completed National Care Certificate
Level 2 Vocational qualification in clinical health care or able to demonstrate knowledge, skills and competency to undertake
Undertake enhanced GROW programme and completion of clinical skills passport B
Undertake Level 3 Health and Social Care qualification, or demonstrate equivalent knowledge, skills and competency

Desirable

Ophthalmology specific training and evidence of competencies being achieved and continued development

Experience

Essential

Evidence of working in a healthcare setting, undertaking a range of clinical commitments.
Experience of communication with patients and relatives
Knowledge of infection control and safeguarding processes
Experience of working with the multidisciplinary team

Desirable

Experience of working within an Ophthalmology setting

Skills & Abilities

Essential

Good communication (written and verbal)
Accurate documentation with attention to detail
Ability to work under indirect supervision to deliver delegated tasks

Desirable

Experience of inducting, coaching and supervising junior staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)