The Queen Elizabeth Hospital King's Lynn NHSFT

Health Care Assistant

The closing date is 27 January 2026

Job summary

The Acute Medical Unit are looking for talented people to join their team

Are you dynamic and forward thinking, enjoy a challenge and prioritises patient care and experience.

If this describes you we would love to hear from you ! If you have the drive to succeed then fill your application !

If you would like to chat about the role that will be welcomed.

Main duties of the job

Care

Care is our business. The car we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. Patients receiving care expect it to be right for them consistently throughout every stage of their life.

Compassion

Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how patients perceive their care.

Competence

Competency means all those in caring roles must have the ability to understand an individuals health and social needs. It is also about having the expertise clinical and technical knowledge to deliver effective care and treatments based on research and evidence.

Communication

Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say and do. Its essential for 'no decision about me without me ". Communication is key to a good workplace with benefits for those in our care and staff alike.

Courage

Courage enables us to do the right thing for the patients we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.

Commitment

A commitment to our patients and population is cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

426-094-26MG

Job locations

The Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information about this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications/training and professional development

Essential

  • Holds Functional Skills Level 1 Maths and English or education equivalent
  • Completed National Care Certificate
  • Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
  • To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
  • To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.

Desirable

  • Speciality specific training and evidence of competencies being achieved and continued development

Experience

Essential

  • Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
  • Experience of communication with patients and relatives
  • Knowledge of Infection Control & Safeguarding processes
  • Experience of working with the multidisciplinary team.
  • Experience of caring for a group of patients.
  • Understanding of confidentiality

Desirable

  • Experience of working in more than one speciality within a health care environment.

Skills, abilities, and knowledge

Essential

  • Evidence of multi-professional team working
  • Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
  • Ability to work under indirect supervision to deliver delegated nursing tasks

Desirable

  • Experience of inducting, coaching and supervising junior staff

Aptitude

Essential

  • Caring and compassionate with excellent interpersonal and communication skills
  • Able to prioritise own workload and manage time effectively
Person Specification

Qualifications/training and professional development

Essential

  • Holds Functional Skills Level 1 Maths and English or education equivalent
  • Completed National Care Certificate
  • Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
  • To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
  • To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.

Desirable

  • Speciality specific training and evidence of competencies being achieved and continued development

Experience

Essential

  • Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
  • Experience of communication with patients and relatives
  • Knowledge of Infection Control & Safeguarding processes
  • Experience of working with the multidisciplinary team.
  • Experience of caring for a group of patients.
  • Understanding of confidentiality

Desirable

  • Experience of working in more than one speciality within a health care environment.

Skills, abilities, and knowledge

Essential

  • Evidence of multi-professional team working
  • Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
  • Ability to work under indirect supervision to deliver delegated nursing tasks

Desirable

  • Experience of inducting, coaching and supervising junior staff

Aptitude

Essential

  • Caring and compassionate with excellent interpersonal and communication skills
  • Able to prioritise own workload and manage time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Mandi-Lee English

mandi-lee.english@qehkl.nhs.uk

01553613613

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

426-094-26MG

Job locations

The Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET


Supporting documents

Privacy notice

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