Job summary
An exciting opportunity has arisen within the Emergency Department for a Band 3 Health Care Support Worker to join our team.
This is a rare and sought after position and we have full time and part time positions available.
Main duties of the job
The main duties of this role in the ED include using the Emergency Department Information System (EDIS), taking and recording observations, applying simple dressings/plaster casts, providing fundamental care to patients; including supporting nutrition, hydration and elimination requirements, venepuncture and cannulation for example. All training for enhanced skills will be provided and support given.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description
Job responsibilities
Please see the attached job description below for further information or please speak to Matron Gemma as below
Job description
Job responsibilities
Please see the attached job description below for further information or please speak to Matron Gemma as below
Person Specification
Qualifications/training and professional development
Essential
- Holds Functional Skills Level 1 Maths and English or education equivalent
- Completed National Care Certificate
- Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
- To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
- To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.
Desirable
- Speciality specific training and evidence of competencies being achieved and continued development
Experience
Essential
- Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
- Experience of communication with patients and relatives
- Knowledge of Infection Control & Safeguarding processes
- Experience of working with the multidisciplinary team.
- Experience of caring for a group of patients.
- Understanding of confidentiality
Desirable
- Experience of working in more than one speciality within a health care environment.
Skills, abilities, and knowledge
Essential
- Evidence of multi-professional team working
- Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
- Ability to work under indirect supervision to deliver delegated nursing tasks
Desirable
- Experience of inducting, coaching and supervising junior staff
Aptitude
Essential
- Caring and compassionate with excellent interpersonal and communication skills
- Able to prioritise own workload and manage time effectively
Person Specification
Qualifications/training and professional development
Essential
- Holds Functional Skills Level 1 Maths and English or education equivalent
- Completed National Care Certificate
- Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
- To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
- To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.
Desirable
- Speciality specific training and evidence of competencies being achieved and continued development
Experience
Essential
- Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
- Experience of communication with patients and relatives
- Knowledge of Infection Control & Safeguarding processes
- Experience of working with the multidisciplinary team.
- Experience of caring for a group of patients.
- Understanding of confidentiality
Desirable
- Experience of working in more than one speciality within a health care environment.
Skills, abilities, and knowledge
Essential
- Evidence of multi-professional team working
- Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
- Ability to work under indirect supervision to deliver delegated nursing tasks
Desirable
- Experience of inducting, coaching and supervising junior staff
Aptitude
Essential
- Caring and compassionate with excellent interpersonal and communication skills
- Able to prioritise own workload and manage time effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
