Portering and Security Supervisor
The closing date is 29 January 2026
Job summary
To be responsible for a team of Portering and Security staff on shift, delivering a responsive, dynamic and first-class service to patients, staff and visitors to the Queen Elizabeth Hospital.
The post holder will support the Head of Portering and Security by leading a friendly, efficient customer focused Portering and Security team to support the achievements of the local and wider trust objectives. The post holder will be responsible for a team of Portering and Security staff on shift, delivering a responsive, dynamic and first class service to patients, staff and visitors to the Queen Elizabeth Hospital Kings Lynn. The post holder will have base level knowledge of both internal policies and national standards in order to independently supervise the day to day management of the Portering and Security service which complies with patient safety and security.
The post holder will be specifically responsible for the day to day labour management and motivation of the on shift Portering and Security team, to ensure a proficient and supportive service to all end users. They will support each team member's individual training and development needs.
Main duties of the job
1. To be responsible, on a shift basis, for the provision of an effective and efficient Portering and Security service to all Wards and Departments at the Queen Elizabeth Hospital Kings Lynn.
2. To be responsible for organising and directing Portering and Security staff on shift ensuring that the internal transfers of patients between wards and departments, are carried out timely and efficiently. Transferring deceased patients from wards to the mortuary in a timely, courteous and respectful manner.
3. To be responsible for maintaining high profile security patrols of the hospital and grounds.
4. To ensure that the hospital is made secure, by the locking of all appropriate doors and windows during the silent hours and to ensure these doors are unlocked as required, in accordance with the established procedure.
5. To control out of hours access by contractors and visitors, ensuring appropriate authorisation is in place and security is maintained.
6. To assist both members of the public and staff against incidents of violence and aggression that may occur on the hospital premises, and to liaise with the Police and ensure that all incidents are documented.
7. To act as the Responsible Officer for the hospital in the event of the fire alarm being raised until the Fire Service arrives. Assist in the co-ordination for the evacuation of patients and the public in the event of a major fire.
About us
There's never been a more exciting time to join Team QEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,0 00 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Details
Date posted
16 January 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
426-007-26MP
Job locations
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Gayton Road
King’s Lynn
PE30 4ET
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Gayton Road
King’s Lynn
PE30 4ET
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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