The Queen Elizabeth Hospital King's Lynn NHSFT

Day Porter

The closing date is 29 January 2026

Job summary

We currently have an opportunity for one hard working individual to join our Day Portering team. The successful candidate will be able to work on their own initiative, strive to provide good customer service, adopt a flexible approach to their work and be a good team player.

37.5 hours Day Porter (permanent position)

Main duties of the job

Working to clearly defined policies and procedures, and under limited direction; the post holder will contribute towards the delivery of a friendly, efficient, customer focused Portering team, which supports the achievements of the local and wider Trust objectives.

The position involves frequent long periods of standing and walking and there is a frequent requirement to exert moderate physical effort for several short periods during a shift.

There is frequent exposure to distressing or emotional circumstances, which require a high degree of tact, empathy, integrity and strict adherence to relevant Trust policies and procedures.

There is frequent requirement for flexibility in an environment that is unpredictable; and the ability to keep calm under pressure is paramount.

A base level understanding of a range of non-routine work practises and procedures is required.

About us

There's never been a more exciting time to join Team QEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

426-006-26MP

Job locations

The Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET


Job description

Job responsibilities

For full details about this vacancy, please see the attached job description and personal specification.

Job description

Job responsibilities

For full details about this vacancy, please see the attached job description and personal specification.

Person Specification

Qualifications/training and professional development

Desirable

  • Literate & numerate with a minimum of 5 GCSE (or equivalent) grade C or above, including English & Math's

Experience

Essential

  • Customer service experience.

Desirable

  • Knowledge of the Trust and its policies and procedures

Skills, abilities, and knowledge

Essential

  • Well organised
  • Excellent written and verbal communication skills.
  • Flexible approach.
  • Ability to cope under pressure.
  • Ability to maintain integrity.
  • Good team player
Person Specification

Qualifications/training and professional development

Desirable

  • Literate & numerate with a minimum of 5 GCSE (or equivalent) grade C or above, including English & Math's

Experience

Essential

  • Customer service experience.

Desirable

  • Knowledge of the Trust and its policies and procedures

Skills, abilities, and knowledge

Essential

  • Well organised
  • Excellent written and verbal communication skills.
  • Flexible approach.
  • Ability to cope under pressure.
  • Ability to maintain integrity.
  • Good team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Portering & Security Manager

Dale Robinson

dale.robinson@qehkl.nhs.uk

01553613439

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

426-006-26MP

Job locations

The Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET


Supporting documents

Privacy notice

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