The Queen Elizabeth Hospital King's Lynn NHSFT

Healthcare Assistant - West Newton Ward

The closing date is 15 August 2025

Job summary

West Newton is a busy frailty ward ward, where we take care of elderly and frail patients until they have care in the community set up.

Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital - promoting independence where possible.

As a Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Main duties of the job

We are currently looking for enthusiastic and highly motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. The successful applicants must have:

Excellent communication and interpersonal skills
Demonstrate flexibility
Be able to work as part of a team as well as make decisions autonomously
Be willing to undertake further training and Mandatory updates as deemed necessary

Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.

You will receive regular supervision and annual appraisal and will be offered training opportunities to meet your Personal Development Plan.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

426-913-25MG

Job locations

The Queen Elizabeth Hopsital

Gayton Road

Kings Lynn

PE30 4ET

Job description

Job responsibilities

This role requires you to practice and adopt the National 6 Cs which are Care, Compassion, Communication, Commitment, Competence and Courage. The 6Cs of nursing stand for the professional values and behaviours and commitment to always deliver excellent care. Each value is equal, not one is more important than the other. They focus on putting the person being cared for at the heart of the care they are given. At The Queen Elizabeth Hospital we consistently practice and look after patients with dignity and compassion.

Please see attached Job Description and Person Specification for further information about this role.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications/training and professional development

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
National Care certificate or be willing to undertake and complete within 12 weeks of starting.
To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness

Desirable

To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience

Essential

Experience of working with people/team

Desirable

Previous health/social care support worker experience

Skills, abilities, and knowledge

Essential

Ability to verbally communicate clearly and effectively in the English language
Clear and effective reading and writing in the English language
Can follow instructions and learn procedures
Understanding of confidentiality
Understanding of the Healthcare assistant role

Desirable

Basic computer/IT skills
First Aid training

Aptitude

Essential

Punctual, motivated and committed
Caring and compassionate with excellent interpersonal and communication skills
Inclusive and non-judgemental
Able to cope with stress and challenging situations
Able to prioritise own workload and manage time effectively
Able to work well in a team
Able to recognise own limitations

Person Specification

Qualifications/training and professional development

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
National Care certificate or be willing to undertake and complete within 12 weeks of starting.
To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness

Desirable

To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience

Essential

Experience of working with people/team

Desirable

Previous health/social care support worker experience

Skills, abilities, and knowledge

Essential

Ability to verbally communicate clearly and effectively in the English language
Clear and effective reading and writing in the English language
Can follow instructions and learn procedures
Understanding of confidentiality
Understanding of the Healthcare assistant role

Desirable

Basic computer/IT skills
First Aid training

Aptitude

Essential

Punctual, motivated and committed
Caring and compassionate with excellent interpersonal and communication skills
Inclusive and non-judgemental
Able to cope with stress and challenging situations
Able to prioritise own workload and manage time effectively
Able to work well in a team
Able to recognise own limitations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hopsital

Gayton Road

Kings Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hopsital

Gayton Road

Kings Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)