Senior Booking Administrator
The closing date is 23 May 2025
Job summary
In this role you will provide support and ensure effective administration and provide cover in the absence of the Inpatient Booking Manager.
You will ensure that the Administration Department has patients, their families and carers at its centre and act with a positive approach to demonstrate a professional caring service.
Due to the varied nature of the role, you will have in depth knowledge of administrative systems and processes, with an understanding of NHS waiting times and have experience of working in a challenging, robust environment with competing demands.
Main duties of the job
To take a lead role in monitoring of the waiting list in accordance with Trust Policies and wait time targets.
In the absence of the Inpatient Booking Manager monitor the waiting list and proactively manage the lists on a daily basis to ensure targets are achieved and not breached.
To co-ordinate admission and associated pre-operative assessment clinics,ensuring all key hospital staff are aware of organisational arrangements and that relevant medical records are available in time for the planned procedure.
To communicate all changes to planned admissions, theatre lists, intended procedure, equipment requirements and surgeon to relevant staff.
To attend and participate in meetings, study sessions, working groups to achieve outcomes which have a positive effect on the service and own personal development.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Details
Date posted
09 May 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
426-777-25EG
Job locations
The Queen Elizabeth Hospital
Gayton Road
Kings Lynn
PE30 4ET
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
Kings Lynn
PE30 4ET
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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