Bed Manager

The Queen Elizabeth Hospital King's Lynn NHSFT

This job is now closed

Job summary

The role of bed manager is to provide non-clinical support to the site management team by collecting, co-ordinating and communicating bed availability information. The post holder will be responsible to the Clinical Site Manager for co-ordinating the flow of patients through the organisation within delegated and agreed processes and the prompt escalationwhere any aspect of patient flow risks quality of care for patients.

Main duties of the job

To ensure the efficient use of beds for all specialities throughout the hospital balancing the needs of elective admissions against the requirements of emergency admissions.

To provide the hospital with a single source of accurate and up to date information at all times on bed occupancy and Emergency Department waiting times.

Oversee collection, collation & dissemination of confirmed, predicted & delayed discharge information through the Clinical Site Managers at operational meetings throughout the day.

Ensure all emergency admissions are allocated a bed in a timely manner to ensure that the four-hour access target is achieved consistently.

Liaise with and between the Emergency Department, Emergency Assessment Units, and inpatient areas to find appropriate beds for all emergency admissions

Maintain and provide to others an accurate bed state at all times during hours of work.

Completion of regular simple reports and the communication of these to senior managers and clinicians.

Attend daily operational meetings and ensure all key staff are aware of the live bed status in a timely manner.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

426-507-24CC

Job locations

Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET

Job description

Job responsibilities

For full details regarding this exciting opportunity, please see attached Job Description and Person Specification.

Job description

Job responsibilities

For full details regarding this exciting opportunity, please see attached Job Description and Person Specification.

Person Specification

Qualifications/training and professional development

Essential

Excellent communication skills
Ability t work on own initiative
Level 2 Mathematics and English (or equivalent)
Competent IT skills

Experience

Essential

Experience in acute or community health or care setting or transferable experience, demonstrable keenness and passion for the role
Has a sound understanding of the need for confidentiality
Confident people skills

Desirable

Able to use patient administration IT systems

Skills, abilities and knowledge

Essential

Kind, caring and compassionate
Must be able to demonstrate a clear understanding of core trust values and be able to articulate in practice
Team player with the ability to work independently when required
Reliable and flexible

Person Specification

Qualifications/training and professional development

Essential

Excellent communication skills
Ability t work on own initiative
Level 2 Mathematics and English (or equivalent)
Competent IT skills

Experience

Essential

Experience in acute or community health or care setting or transferable experience, demonstrable keenness and passion for the role
Has a sound understanding of the need for confidentiality
Confident people skills

Desirable

Able to use patient administration IT systems

Skills, abilities and knowledge

Essential

Kind, caring and compassionate
Must be able to demonstrate a clear understanding of core trust values and be able to articulate in practice
Team player with the ability to work independently when required
Reliable and flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.