Job summary
The Patient Safety Coordinator will work as a member of the Patient Safety Team to support the Patient Safety Manager and wider team to create an organisational safety culture that focuses on high quality care standards, preventing avoidable harm by analysing trends, lessons learnt and best evidence to inform organisational harm.
Main duties of the job
The Patient Safety Coordinator will be responsible for analysing and dissemination of patient safety data to deliver quality improvements. To provide the central corporate assurance and scrutiny of the Serious Incident and incident reporting, investigation and learning system.
The post holder will be responsible for introducing robust tracking and monitoring mechanisms across the Trust and that Divisional and Speciality level information feeds into the Trust's quality and performance management processes.
To support and provide guidance and training to colleagues on the completion of SI investigations and report writing. Work closely with Divisional Risk and Governance leads to ensure full integration of all Trust staff to the SI process and SI / moderate investigations through training, communication, and active participation.
Support the Patient Safety Manager in the development of policies and procedures and the local implementation of SI procedural/policy changes across the organisation. Support the development of the production of a range of reports as required by the Trust Board, Board Committees, Divisions, and other stakeholders such as Commissioners.
To be a member of Trust subgroups / committees as determined appropriate by Line Manager. Manage and mitigate clinical risk and contribute to the development and maintenance of the Trust Risk Register in relation to patient safety.
About us
The Queen Elizabeth Hospital (QEH) King's Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.
We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.
We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.
In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as 'Good' in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).
Job description
Job responsibilities
For full details about this vacancy, please see the attached job description and person specification.
Secondment to be considered, line managers approval to be sought.
Job description
Job responsibilities
For full details about this vacancy, please see the attached job description and person specification.
Secondment to be considered, line managers approval to be sought.
Person Specification
Qualifications/training and professional development
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in clinical area.
- Relevant postgraduate diploma or equivalent qualification/experience in safety, clinical governance, risk field.
- Evidence of recent and on-going continuing professional development.
Desirable
- Relevant and recent clinical experience and Professional clinical qualification i.e., RGN.
- Project management qualification.
Experience
Essential
- Experience and proven track record in change management and working with different staff groups.
- Experience of working with DATIX or other risk management systems.
- Experience of collecting, analysing, and reporting data and other information
- Experience of undertaking training to groups of staff and individuals.
- Experience of handling sensitive information and maintaining confidentiality
- Experience of working within a patient safety field
Desirable
- Experience in developing and implementing policy.
Skills, abilities, and knowledge
Essential
- Ability to present complex issues clearly and concisely
- Ability to write a variety of reports for committees and Board.
- Ability to work to defined objectives and deliver to strict deadline.
- Well-developed interpersonal skills with the ability to communicate complex issues to clinical staff, patients, and members of the public.
- Ability to negotiate, influence and deliver exceptional results through others both within own team and other teams.
- Good organisational skills with attention to detail and ability to prioritise work.
- Ability to use a wide variety of IT and software packages.
Desirable
- Experience of developing and implementing organisational policy and process.
Person Specification
Qualifications/training and professional development
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in clinical area.
- Relevant postgraduate diploma or equivalent qualification/experience in safety, clinical governance, risk field.
- Evidence of recent and on-going continuing professional development.
Desirable
- Relevant and recent clinical experience and Professional clinical qualification i.e., RGN.
- Project management qualification.
Experience
Essential
- Experience and proven track record in change management and working with different staff groups.
- Experience of working with DATIX or other risk management systems.
- Experience of collecting, analysing, and reporting data and other information
- Experience of undertaking training to groups of staff and individuals.
- Experience of handling sensitive information and maintaining confidentiality
- Experience of working within a patient safety field
Desirable
- Experience in developing and implementing policy.
Skills, abilities, and knowledge
Essential
- Ability to present complex issues clearly and concisely
- Ability to write a variety of reports for committees and Board.
- Ability to work to defined objectives and deliver to strict deadline.
- Well-developed interpersonal skills with the ability to communicate complex issues to clinical staff, patients, and members of the public.
- Ability to negotiate, influence and deliver exceptional results through others both within own team and other teams.
- Good organisational skills with attention to detail and ability to prioritise work.
- Ability to use a wide variety of IT and software packages.
Desirable
- Experience of developing and implementing organisational policy and process.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
