Job summary
The post holder will be responsible for delivering training courses and core Trust learning activities. They will be required to contribute to the planning, design, and delivery of a range of programme portfolios including soft skill workshops, personal development review and other leadership and management workshops.
They will support the Learning & OD Business Partner in the scoping, design, delivery, and implementation of new educational programmes designed to address emergent needs within the Trust whilst supporting the design and facilitation of a range of programmes to sustain the development of the workforce, eg leadership and management programmes and PDR training (appraisals).
Main duties of the job
To ensure the smooth running of the programmes delivered on a day-today basis, and work collaboratively with other departments and staff todevelop and maintain systems and high standards which promote theprofessional image of the OD & Talent team.
To adopt a blended learning approach when developing training materials, presentations, workshops and programmes that meet the needs of the Trust, including the Corporate Induction programme. To facilitate and support learning through a variety of means, includingworking informally with learners providing advice to Trust staff on learning and training related queries.
To contribute to the implementation and delivery of accredited programmes and qualifications in accordance with the requirements of the awarding body. To work in partnership with other departments and teams to ensure the smooth planning and running of programmes and to ensure that the content of programmes is up-to-date and meets both Trust Policy, legislation, and best practice.
About us
The Queen Elizabeth Hospital (QEH) King's Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.
We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.
We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.
In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as 'Good' in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).
Job description
Job responsibilities
For full details of the Learning Development Facilitator please see the attached job description and person specification.
Job description
Job responsibilities
For full details of the Learning Development Facilitator please see the attached job description and person specification.
Person Specification
Qualifications/training and professional development
Essential
- Degree or equivalent level of knowledge
- A relevant Post-graduate teaching/training qualification e.g.PGCE, CIPD qualified or working towards an equivalent qualification
Desirable
- Recognised industry qualification in assessment (e.g. CAVA)
Experience
Essential
- Experience of planning, designing and delivering a variety of education and development sessions, with a focus on leadership/management and soft skills.
- Experience of identifying and supporting learners who require additional support using a wide range of development interventions
- Experience of delivering and assessing accredited qualifications up to and including Level 3
Desirable
- Experience of undertaking Learning Needs Analysis
Skills, abilities, and knowledge
Essential
- Excellent working knowledge of Microsoft packages including Word and PowerPoint with the ability to develop professional training resources
- Excellent facilitation and presentation skills - able to manage large groups of learners (up to 80)
- Confident classroom management skills including dealing with differences of learning pace and style and dealing with disruptive, disengaged or challenging learners
- Ability to undertake evaluation of learning programmes in order to determine effectiveness and relevance of content
- Ability to work autonomously within a team, use initiative and prioritise own workload
- Ability to be flexible in a pressured environment and have an adaptable approach to training delivery
- Knowledge of blended learning design including the use of e-learning packages and their use in learning and development
- Excellent communication skills and the ability to work with people at all levels of the organisation
- Excellent problem-solving skills
- Ability to promote and role model the Trust's vision, purpose, values, and behaviours
- Demonstrable commitment to ongoing professional development
Desirable
- Knowledge of ESR or other LMS to manage learning delivery
Person Specification
Qualifications/training and professional development
Essential
- Degree or equivalent level of knowledge
- A relevant Post-graduate teaching/training qualification e.g.PGCE, CIPD qualified or working towards an equivalent qualification
Desirable
- Recognised industry qualification in assessment (e.g. CAVA)
Experience
Essential
- Experience of planning, designing and delivering a variety of education and development sessions, with a focus on leadership/management and soft skills.
- Experience of identifying and supporting learners who require additional support using a wide range of development interventions
- Experience of delivering and assessing accredited qualifications up to and including Level 3
Desirable
- Experience of undertaking Learning Needs Analysis
Skills, abilities, and knowledge
Essential
- Excellent working knowledge of Microsoft packages including Word and PowerPoint with the ability to develop professional training resources
- Excellent facilitation and presentation skills - able to manage large groups of learners (up to 80)
- Confident classroom management skills including dealing with differences of learning pace and style and dealing with disruptive, disengaged or challenging learners
- Ability to undertake evaluation of learning programmes in order to determine effectiveness and relevance of content
- Ability to work autonomously within a team, use initiative and prioritise own workload
- Ability to be flexible in a pressured environment and have an adaptable approach to training delivery
- Knowledge of blended learning design including the use of e-learning packages and their use in learning and development
- Excellent communication skills and the ability to work with people at all levels of the organisation
- Excellent problem-solving skills
- Ability to promote and role model the Trust's vision, purpose, values, and behaviours
- Demonstrable commitment to ongoing professional development
Desirable
- Knowledge of ESR or other LMS to manage learning delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
