Job summary
Fixed Term | 6 months
We are seeking a dedicated Night Enhanced Support Officer to join our team at the Becton Centre, Sheffield Children's Hospital.
Join our security team to help maintain a safe, supportive environment for patients, staff, and visitors. You'll work alongside clinical teams to ensure safety across hospital and lodge areas.
You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.
About You:
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GCSEs (or equivalent) including English and Maths
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Experience working in a customer-facing environment
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Ability to work within a team and follow direction
Main duties of the job
Reporting into the Hotel Services Manager, your responsibilities will include:
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Ensure a safe environment for patients, staff, and visitors across the Becton Centre, responding promptly to incidents and concerns.
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Respond to incidents of violence or aggression, including safe restraint and removal if necessary
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Support staff and patients with physical and mental health needs on wards
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Monitor and report security issues through CCTV and incident logs
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Support emergency situations and communicate with police and hospital staff
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Perform duties such as litter removal, laundry and food delivery, and waste handling
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications
Essential
- GCSE's or equivalent including English and Maths (minimum D-F)
Desirable
- Recognised security qualification, SIA licence holder
- CCTV operator licence
- Restrictive intervention/Safe holding qualification
Experience
Essential
- Experience of working within a customer service environment
Desirable
- Previous hospital security experience
Skills
Essential
- Ability to effectively communicate and interact with others (both verbally and written)
- Ability to work as part of a team
- Ability to follow instruction and direction
Desirable
- Knowledge, familiarity with Data Protection Act
Personal Attributes
Essential
- To be clean and tidy, pleasant, honest and courteous
- To have a flexible approach to work
- The ability to work on own initiative
- Team member approach with a helpful attitude
Person Specification
Qualifications
Essential
- GCSE's or equivalent including English and Maths (minimum D-F)
Desirable
- Recognised security qualification, SIA licence holder
- CCTV operator licence
- Restrictive intervention/Safe holding qualification
Experience
Essential
- Experience of working within a customer service environment
Desirable
- Previous hospital security experience
Skills
Essential
- Ability to effectively communicate and interact with others (both verbally and written)
- Ability to work as part of a team
- Ability to follow instruction and direction
Desirable
- Knowledge, familiarity with Data Protection Act
Personal Attributes
Essential
- To be clean and tidy, pleasant, honest and courteous
- To have a flexible approach to work
- The ability to work on own initiative
- Team member approach with a helpful attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
