Job summary
Fixed Term| 12 months
Interview date: Thursday 2nd October 2025
An exciting new opportunity has arisen within the Medicine Care Group for a Coordinator supporting the Neuro-disability service.
In this role, you'll collaborate closely with clinical and management teams to ensure appointment schedules are well-organised, clearly communicated, and accurately documented. You'll also be responsible for ensuring all follow-up actions are completed efficiently.
We're seeking a compassionate and accountable individual who treats patients, colleagues, and service users with respect, and is committed to delivering excellence in their role. You'll uphold core values and demonstrate a strong commitment to equality, diversity, and inclusion.
About You:
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Educated to GCSE level (or have equivalent experience), you will be able to
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Support clinical teams with administration to help maintain timely patient care pathways.
Main duties of the job
Reporting into the Operational Manager, your responsibilities will include:
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Maintain patient records and databases
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Track appointments and clinical outcomes
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Minute clinical meetings and ensure follow-up actions are completed
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Handle complex queries and triage referrals
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Liaise with clinical colleagues to support smooth patient pathways
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
Please see the attached job description and person specification for an overview of the main duties of this role.
*** This role has been assigned the occupation code 3560 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Hybrid
Job description
Job responsibilities
Please see the attached job description and person specification for an overview of the main duties of this role.
*** This role has been assigned the occupation code 3560 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Hybrid
Person Specification
Qualifications and Training
Essential
- Educated to GCSE standard or equivalent, with a GCSE in Maths and English language (grade C or above)
- Level 3 typing/word processing or equivalent qualification and experience.
- NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience
Experience
Essential
- Experience of a range of administrative processes
- Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service.
- Audio typing experience
- Experience of working in a multi-disciplinary team
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of scheduling/co-ordination of activities and or resources
Desirable
- Experience of staff supervision/performing appraisals
- Experience of using hospital information systems
- Experience of working with parents/families.
Knowledge and skills
Essential
- Knowledge of medical terminology
- Ability to provide a proactive and high-quality customer focused service
- Ability to manage conflict and difficult, challenging and sensitive situations
- Strong interpersonal skills, for effective working with colleagues and internal and external customers
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to work on own initiative and effectively as a team member
- Ability to communicate information to parents in a sensitive and tactful manner
Desirable
- Knowledge and understanding of the principles of information governance.
- Understanding of budgetary or resource management
Personal Attributes
Essential
- Attention to detail
- Effective team worker
- Ability to exercise initiative and self-judgement
- Professional values and manner
- Flexible working patterns to meet needs of service/deadlines.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE standard or equivalent, with a GCSE in Maths and English language (grade C or above)
- Level 3 typing/word processing or equivalent qualification and experience.
- NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience
Experience
Essential
- Experience of a range of administrative processes
- Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service.
- Audio typing experience
- Experience of working in a multi-disciplinary team
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of scheduling/co-ordination of activities and or resources
Desirable
- Experience of staff supervision/performing appraisals
- Experience of using hospital information systems
- Experience of working with parents/families.
Knowledge and skills
Essential
- Knowledge of medical terminology
- Ability to provide a proactive and high-quality customer focused service
- Ability to manage conflict and difficult, challenging and sensitive situations
- Strong interpersonal skills, for effective working with colleagues and internal and external customers
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to work on own initiative and effectively as a team member
- Ability to communicate information to parents in a sensitive and tactful manner
Desirable
- Knowledge and understanding of the principles of information governance.
- Understanding of budgetary or resource management
Personal Attributes
Essential
- Attention to detail
- Effective team worker
- Ability to exercise initiative and self-judgement
- Professional values and manner
- Flexible working patterns to meet needs of service/deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
