Job summary
Permanent | 22.5 hours per week
An exciting opportunity has arisen to join the Community CAMHS Administrative Team within the CWAMH Care Group at Sheffield Children's, supporting our clinical teams in delivering high-quality care to children and young people. You will beworking across two sites, Beighton CAMHS and Centenary House CAMHS.
You'll be part of a dedicated team of support secretaries, providing a range of administrative services. Working with clinicians, patients, families, and other professionals, you'll help ensure the smooth running of our services.
We're looking for someone who is:
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Experienced in communicating with multi-disciplinary team members and understands the importance of confidentiality.
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Proficient in IT systems and comfortable working across a mixed-skill team.
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Compassionate and respectful, with a commitment to equality, diversity, and inclusion.
Main duties of the job
Reporting into the Operational Manager, your responsibilities will include:
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Deliver comprehensive clerical and secretarial support, including typing correspondence, reports, and emails using audio and word processing tools.
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Keep accurate patient records and update data using Trust systems, ensuring confidentiality is maintained.
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Manage communications--handling calls, emails, greeting visitors, and taking messages.
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Coordinate appointments, support diary management, and provide reception cover.
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Perform general administrative tasks such as filing, photocopying, mail handling, stock ordering, and reporting repairs.
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Communicate with patients, families, and internal/external staff to support service delivery.
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Participate in regular admin meetings and contribute to team updates and discussions.
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Support colleagues during leave or sickness, ensuring continuity of service.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
*** This role has been assigned the occupation code 4215 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
*** This role has been assigned the occupation code 4215 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications
Essential
- English Language GCSE Grade C or above
- RSA III Typing / Word Processing or equivalent qualification or experience
Desirable
- Audio typing qualification
Experience
Essential
- Excellent working knowledge of Microsoft Office packages including Word, Excel, Teams and Outlook
- Previous experience in a secretarial/admin role within the NHS
Desirable
- Experience with NHS / Healthcare software systems
- CAMHS experience
Knowledge and Skills
Essential
- Good time management skills with the ability to work to prioritise work according to deadlines
- high standard of accuracy
- Able to work as part of a team and under own initiative
- Experience of working within established office systems
- Understanding confidentiality and uphold Trust policy at all times
- Good interpersonal skills for dealing with relatives/carers colleagues and professionals
- Good organisational skills including arranging appointment and/or meetings
Desirable
- Knowledge of medical terminology
Personal Attributes
Essential
- Adaptable and flexible to cope with change and fluctuating workloads
- Use discretion and judgement on issues that are sensitive and highly confidential
- Work under pressure, meet deadlines and be self motivated
Desirable
- Interest in developing new skills
Person Specification
Qualifications
Essential
- English Language GCSE Grade C or above
- RSA III Typing / Word Processing or equivalent qualification or experience
Desirable
- Audio typing qualification
Experience
Essential
- Excellent working knowledge of Microsoft Office packages including Word, Excel, Teams and Outlook
- Previous experience in a secretarial/admin role within the NHS
Desirable
- Experience with NHS / Healthcare software systems
- CAMHS experience
Knowledge and Skills
Essential
- Good time management skills with the ability to work to prioritise work according to deadlines
- high standard of accuracy
- Able to work as part of a team and under own initiative
- Experience of working within established office systems
- Understanding confidentiality and uphold Trust policy at all times
- Good interpersonal skills for dealing with relatives/carers colleagues and professionals
- Good organisational skills including arranging appointment and/or meetings
Desirable
- Knowledge of medical terminology
Personal Attributes
Essential
- Adaptable and flexible to cope with change and fluctuating workloads
- Use discretion and judgement on issues that are sensitive and highly confidential
- Work under pressure, meet deadlines and be self motivated
Desirable
- Interest in developing new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
