Job summary
Fixed Term: 12 months | 30 hrs per week inc. 1 in 4 weekend shifts
Are you passionate about providing excellent customer service and making a difference in a healthcare setting? Join our dedicated catering team at Sheffield Children's, where you'll help create a welcoming environment for patients, families, staff, and visitors.
As a Catering Assistant, you'll support the preparation, presentation, and service of food and beverages across our catering outlets. You'll help maintain our standards of hygiene and customer care, ensuring every visitor receives a warm and comforting experience.
About You:
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You have experience in customer service or food preparation in a retail catering environment
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You're compassionate, organised and a team player
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You hold a Level 2 qualification in Maths and English or equivalent experience
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A food hygiene certificate is desirable (or willingness to complete during induction)
Main duties of the job
Reporting into the Catering Manager, your responsibilities will include:
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Prepare and serve food and drinks to a high standard.
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Maintain cleanliness in food prep and retail areas, including dishwashing and equipment storage.
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Monitor and record food storage temperatures and stock levels.
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Serve customers using the till, ensuring accurate transactions.
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Follow COSHH regulations and food hygiene standards, and support infection control procedures
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success.
We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success.
We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications & Training
Essential
- Level 2 (GCSE or Functional Skills) qualification in Maths and English or equivalent experience
- Food hygiene certificate or to be completed during induction
Experience
Essential
- Experience of customer service or food preparation in a retail catering environment
Knowledge & Skills
Essential
- Knowledge of food hygiene requirements in a catering environment
- Knowledge of infection control procedures e.g. MRSA, Hand Hygiene, COSHH
- Able to support families in a compassionate way, using different methods of communication to suit the situation, and know when and where to refer someone to
- Able to manage different tasks, prioritising workload throughout the day
- Work effectively as part of a team and coordinate with different team members
- Computing skills, including the ability to use software relevant to the role e.g. till operation
personal attribute
Essential
- Able to manage different tasks, prioritising workload throughout the day
- Respect and accommodate the diverse backgrounds, and needs, of families
Person Specification
Qualifications & Training
Essential
- Level 2 (GCSE or Functional Skills) qualification in Maths and English or equivalent experience
- Food hygiene certificate or to be completed during induction
Experience
Essential
- Experience of customer service or food preparation in a retail catering environment
Knowledge & Skills
Essential
- Knowledge of food hygiene requirements in a catering environment
- Knowledge of infection control procedures e.g. MRSA, Hand Hygiene, COSHH
- Able to support families in a compassionate way, using different methods of communication to suit the situation, and know when and where to refer someone to
- Able to manage different tasks, prioritising workload throughout the day
- Work effectively as part of a team and coordinate with different team members
- Computing skills, including the ability to use software relevant to the role e.g. till operation
personal attribute
Essential
- Able to manage different tasks, prioritising workload throughout the day
- Respect and accommodate the diverse backgrounds, and needs, of families
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
