Job summary
Permanent | Full-time
We are looking for a dedicated and compassionate Administrator to join our dynamic Gastroenterology team. You will help support the delivery of outstanding care for children, young people and their families across outpatient and inpatient settings.
What you'll bring:
You will be an experienced and organised administrator with excellent communication and interpersonal skills. You'll be comfortable dealing with sensitive situations in a calm and caring manner and have the initiative to manage your workload. Essential qualifications and experience include:
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RSA Stage II typing/word processing or equivalent experience
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GCSE English Language (Grade C or above) or equivalent
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Previous administration and secretarial experience
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IT and data entry skills
Main duties of the job
Reporting into the Office Manager, your responsibilities will include:
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Provide comprehensive administrative support to the Gastroenterology and Nutrition nursing team
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Coordinate daily activities with nurses to ensure smooth service delivery
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Book, update, and amend Medical Day Care appointments
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Liaise sensitively with patients and families, including those who may be distressed
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Maintain accurate and up-to-date patient records
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Manage the administration of homecare prescriptions for gastroenterology patients
Join us and be part of a team committed to providing high-quality, family-centred care.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and Training
Essential
- RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
- GCSE or equivalent in English language (grade C or above)
Desirable
- RSA Stage III typing/word processing
Experience
Essential
- Previous general office experience
- Previous administration and secretarial experience
- Previous experience of dealing with the General Public
Desirable
- Previous experience in a healthcare setting
Knowledge and Skills
Essential
- Word processing skills
- Good communication skills
- Ability to use spread sheet and data base software
- Ability to work on own initiative and as part of a team
Desirable
- Ability to use Microsoft Word, Access and Excel.
Personal Attributes
Essential
- Pleasant, tactful and understanding manner
Person Specification
Qualifications and Training
Essential
- RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
- GCSE or equivalent in English language (grade C or above)
Desirable
- RSA Stage III typing/word processing
Experience
Essential
- Previous general office experience
- Previous administration and secretarial experience
- Previous experience of dealing with the General Public
Desirable
- Previous experience in a healthcare setting
Knowledge and Skills
Essential
- Word processing skills
- Good communication skills
- Ability to use spread sheet and data base software
- Ability to work on own initiative and as part of a team
Desirable
- Ability to use Microsoft Word, Access and Excel.
Personal Attributes
Essential
- Pleasant, tactful and understanding manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
