Job summary
Permanent | Full-time or part-time considered |
An exciting opportunity has arisen to join the Neurodevelopmental Team within the Medicine Care Group at Sheffield Children's. You will provide efficient clerical support, ensuring accurate data entry and assisting with patient pathways and referrals.
About You:
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4 GCSEs Grade C or equivalent experience
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Experience in a customer-focused environment
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Experience working with confidential information
If you're enthusiastic, enjoy working as part of a team and are ready to take the next step in your career, apply today!
Main duties of the job
Reporting into the Coordinator, your responsibilities will include:
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Update patient information systems, recording and tracking up-to-date information and referrals and maintain internal databases/spreadsheets
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Communicate with families and schools regarding referral processes and obtaining questionnaires; monitor and follow up on outstanding information
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Perform general office and administrative tasks.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children's Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and Training
Essential
- 4 GCSE's Grade C or above, including English
- NVQ Level 3, A-Levels or equivalent acquired through experience
Experience
Essential
- Working with confidential material
- Working in a customer-focused environment
- Experience of working with different computer software e.g. email, internet etc
Desirable
- NHS/medical secretarial experience
- Experience with NHS software systems
- Working in a multi-disciplinary team
Knowledge and Skills
Essential
- Good time management skills with the ability to prioritise work according to deadlines.
- Able to work as part of a team and under own initiative
- Good verbal and written communication skills with team / clients/ relatives using tact when required.
- Understanding of Caldicott/Data Protection Act
- High standard of accuracy
- Ability to establish and maintain effective working relationships
- Ability to deal with conflict
Personal Attributes
Essential
- Adaptable to change
- Attention to detail and accuracy
Person Specification
Qualifications and Training
Essential
- 4 GCSE's Grade C or above, including English
- NVQ Level 3, A-Levels or equivalent acquired through experience
Experience
Essential
- Working with confidential material
- Working in a customer-focused environment
- Experience of working with different computer software e.g. email, internet etc
Desirable
- NHS/medical secretarial experience
- Experience with NHS software systems
- Working in a multi-disciplinary team
Knowledge and Skills
Essential
- Good time management skills with the ability to prioritise work according to deadlines.
- Able to work as part of a team and under own initiative
- Good verbal and written communication skills with team / clients/ relatives using tact when required.
- Understanding of Caldicott/Data Protection Act
- High standard of accuracy
- Ability to establish and maintain effective working relationships
- Ability to deal with conflict
Personal Attributes
Essential
- Adaptable to change
- Attention to detail and accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).