Job summary
An exciting opportunity has arisen to join the Community Physiotherapy & Occupational Therapy Team.
You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.
You will be a key member of the Special Schools teams, who provide care to children with coordination difficulties, autism and physical disabilities. The teams are experienced, supportive, compassionate and forward thinking, and you will gain a wealth of knowledge, skills and experience through working with them.
Main duties of the job
- To be responsible for associated administrative, clerical and housekeeping duties relation to equipment provision. This includes proficient use of the Community Equipment Supplies (Medequip) system to source, order, track and monitor specific items of equipment prescribed by the qualified occupational therapist/physiotherapist.
- To assist the qualified therapy staff in providing specialist equipment for pupils who attend Special Schools
- To work under the direct supervision of the qualified occupational therapist or physiotherapist and review and monitor the use of postural management equipment both within school and home.
- To provide a high quality and comprehensive administrative support function to the Special Schools Team.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
CLINICAL
- To liaise with external companies and equipment representatives to set up demos and assessments and attend these if requested.
- To obtain quotes for equipment specified by a qualified therapist.
- To assist in the completion of equipment ordering forms (Medequip, IFR, charity funding).
- To liaise with the equipment team and Medequip to order equipment and track the progress of orders.
- To submit complaints and queries on behalf of therapists on TCES website in line with the feedback protocol
- To report incidents and near-misses in relation to equipment and submit DATIX reports when appropriate.
- To support therapists and therapy assistants in setting up or reviewing equipment.
- To follow the therapists advice and make changes to equipment (e.g. adding or removing accessories).
- To prepare relevant documentation to support the provision and use of equipment.
- To visit Medequip store when required to identify pieces of suitable equipment.
- To contribute to databases relating to children and/or equipment.
- To possess a basic understanding of illness and disability in children.
- To understand safety issues/principles relating to equipment use.
- To be able to advise others (e.g. school staff and parents) on how to clean their equipment correctly.
- To arrange transport of equipment (e.g. via porters) and delivering small items of equipment.
- To safely handle and support transfers / mobility of pupils of various ages and abilities while using their equipment.
- To gather relevant information about a pupil from their records, school staff and therapy colleagues.
- To complete administrative tasks relating to therapy-led equipment clinics in school.
- To be responsible for receiving and passing on relevant information within the school and therapy team. This includes the handling of confidential and occasionally sensitive information
- To communicate effectively with children and families
PROFESSIONAL
- To undertake risk assessments on a daily basis in line with health and safety regulations. In particular, undertaking and following risk assessments relevant to moving and handling and use of equipment.
- To accurately document and record basic data related to observation, activity and equipment supplied.
- To comply with the Health and Safety at work regulations and all other health, safety and security standards in accordance with Trust policies.
- To treat as confidential information obtained during the course of duties undertaken.
- To be responsible for and maintain own continuing professional development through an annual appraisal.
- To attend and participate in departmental in-service training.
- To adhere to departmental policies and procedures.
- To acknowledge any limitations in competence when accepting assigned duties from qualified staff.
ORGANISATIONAL
- To understand the different roles and responsibilities of health and education staff within the Special Schools setting
- To have an awareness of the transition process from primary to secondary or adult services with regards to equipment provision or transfer
- To advocate the family/pupils wishes to members of the school and therapy team with discretion.
- To manage own workload and priorities as delegated by the qualified staff.
- Keep the work area tidy, clean the therapy equipment regularly and ensure that no damaged or problem equipment is used.
- To ensure effective use of time, resources and organisational skills in order to promote an organised and efficient working environment.
- To undertake appropriate administrative and housekeeping duties to promote good practice and efficient organisation of the department.
ADMINISTRATIVE
- To provide a point of contact for written and telephone enquiries to the department, this may involve dealing with complaints e.g., cancelling appointments at short notice or issues relating to waiting times and require the use of sensitive communication, de-escalation, and negotiation skills.
- To deal with simple telephone calls from parents, school staff regarding queries about their child/students e.g., checking appointments. If the query is more complex it is essential that facts are assimilated, and appropriate action/advice is given. Ensure the relevant Therapy staff are informed as appropriate. Escalate any complex/distressed parents telephone calls to the appropriate team member.
- To provide a range of clerical duties including the following:-
- Audio and copy typing of letters, reports, clinical notes and discharge summaries.
- Inputting of new referrals, appointments and therapy contacts onto the Careflow computer system in accordance with monthly deadlines.
- Processing of new referrals, appointments, and therapy contacts onto the EDMS/CareFlow computer systems.
- Inputting and maintaining simple databases, waiting lists and spreadsheets e.g., stationery equipment orders and diagnosis/discharge databases.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
CLINICAL
- To liaise with external companies and equipment representatives to set up demos and assessments and attend these if requested.
- To obtain quotes for equipment specified by a qualified therapist.
- To assist in the completion of equipment ordering forms (Medequip, IFR, charity funding).
- To liaise with the equipment team and Medequip to order equipment and track the progress of orders.
- To submit complaints and queries on behalf of therapists on TCES website in line with the feedback protocol
- To report incidents and near-misses in relation to equipment and submit DATIX reports when appropriate.
- To support therapists and therapy assistants in setting up or reviewing equipment.
- To follow the therapists advice and make changes to equipment (e.g. adding or removing accessories).
- To prepare relevant documentation to support the provision and use of equipment.
- To visit Medequip store when required to identify pieces of suitable equipment.
- To contribute to databases relating to children and/or equipment.
- To possess a basic understanding of illness and disability in children.
- To understand safety issues/principles relating to equipment use.
- To be able to advise others (e.g. school staff and parents) on how to clean their equipment correctly.
- To arrange transport of equipment (e.g. via porters) and delivering small items of equipment.
- To safely handle and support transfers / mobility of pupils of various ages and abilities while using their equipment.
- To gather relevant information about a pupil from their records, school staff and therapy colleagues.
- To complete administrative tasks relating to therapy-led equipment clinics in school.
- To be responsible for receiving and passing on relevant information within the school and therapy team. This includes the handling of confidential and occasionally sensitive information
- To communicate effectively with children and families
PROFESSIONAL
- To undertake risk assessments on a daily basis in line with health and safety regulations. In particular, undertaking and following risk assessments relevant to moving and handling and use of equipment.
- To accurately document and record basic data related to observation, activity and equipment supplied.
- To comply with the Health and Safety at work regulations and all other health, safety and security standards in accordance with Trust policies.
- To treat as confidential information obtained during the course of duties undertaken.
- To be responsible for and maintain own continuing professional development through an annual appraisal.
- To attend and participate in departmental in-service training.
- To adhere to departmental policies and procedures.
- To acknowledge any limitations in competence when accepting assigned duties from qualified staff.
ORGANISATIONAL
- To understand the different roles and responsibilities of health and education staff within the Special Schools setting
- To have an awareness of the transition process from primary to secondary or adult services with regards to equipment provision or transfer
- To advocate the family/pupils wishes to members of the school and therapy team with discretion.
- To manage own workload and priorities as delegated by the qualified staff.
- Keep the work area tidy, clean the therapy equipment regularly and ensure that no damaged or problem equipment is used.
- To ensure effective use of time, resources and organisational skills in order to promote an organised and efficient working environment.
- To undertake appropriate administrative and housekeeping duties to promote good practice and efficient organisation of the department.
ADMINISTRATIVE
- To provide a point of contact for written and telephone enquiries to the department, this may involve dealing with complaints e.g., cancelling appointments at short notice or issues relating to waiting times and require the use of sensitive communication, de-escalation, and negotiation skills.
- To deal with simple telephone calls from parents, school staff regarding queries about their child/students e.g., checking appointments. If the query is more complex it is essential that facts are assimilated, and appropriate action/advice is given. Ensure the relevant Therapy staff are informed as appropriate. Escalate any complex/distressed parents telephone calls to the appropriate team member.
- To provide a range of clerical duties including the following:-
- Audio and copy typing of letters, reports, clinical notes and discharge summaries.
- Inputting of new referrals, appointments and therapy contacts onto the Careflow computer system in accordance with monthly deadlines.
- Processing of new referrals, appointments, and therapy contacts onto the EDMS/CareFlow computer systems.
- Inputting and maintaining simple databases, waiting lists and spreadsheets e.g., stationery equipment orders and diagnosis/discharge databases.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications
Essential
- 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
- 5 GCSEs including Maths and English (4-9 or A-C) or Functional Skills(level 2) or - a level 3 apprenticeship, such as the Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
Desirable
- Care Certificate
- Level 3 or 4 occupation specific qualification(s) - such as the Senior Healthcare Support Worker apprenticeship
- Competency based development and other role specific local training
- Nationally available online learning
Experience
Essential
- Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s).
- Significant experience of administrative practices.
Desirable
- Experience of working within disability equipment
Knowledge
Essential
- Understanding of common physical, mental, and behavioural health conditions
- Understands the importance of adhering to organisational policies, protocols, procedures and standards
Desirable
- Knowledge of equipment and adaptations relevant to the role
- Understands the social, cultural, and economic influences, individual circumstances, behaviours, and lifestyle choices that impact on health outcomes for service users and their families, including health inequalities.
- Understands principles of behaviour change and interventions to prevent ill health and effectively applies these to practice, recognising the individual's right to privacy and choice
Skills and Attributes
Essential
- Effective communication skills including the ability to present information, written and orally, in a clear, accessible and accurate manner
- Able to work well within a team
- Able to perform specific delegated tasks and adapt practice to situations
- Good organisational and planning skills Ability to keep complete, clear, accurate and timely records
- Competent I.T. skills and use of digital technologies
Desirable
- Experience of working with multidisciplinary team and able to manage own workload
- Able to prioritise activities
- Participation in research, audit, evaluation or service improvement
Attributes
Essential
- Understanding the importance of being a role model, time management, identifying areas for self-improvement, and supervising others
- High level of interpersonal skills Ability to work independently with support
- Promotes equality and diversity and challenges discriminatory behaviour.
Desirable
- Delegation and leadership skills
Trust Values
Essential
- Together we care, Compassion, Accountability, Respect, Excellence
Person Specification
Qualifications
Essential
- 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
- 5 GCSEs including Maths and English (4-9 or A-C) or Functional Skills(level 2) or - a level 3 apprenticeship, such as the Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
Desirable
- Care Certificate
- Level 3 or 4 occupation specific qualification(s) - such as the Senior Healthcare Support Worker apprenticeship
- Competency based development and other role specific local training
- Nationally available online learning
Experience
Essential
- Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s).
- Significant experience of administrative practices.
Desirable
- Experience of working within disability equipment
Knowledge
Essential
- Understanding of common physical, mental, and behavioural health conditions
- Understands the importance of adhering to organisational policies, protocols, procedures and standards
Desirable
- Knowledge of equipment and adaptations relevant to the role
- Understands the social, cultural, and economic influences, individual circumstances, behaviours, and lifestyle choices that impact on health outcomes for service users and their families, including health inequalities.
- Understands principles of behaviour change and interventions to prevent ill health and effectively applies these to practice, recognising the individual's right to privacy and choice
Skills and Attributes
Essential
- Effective communication skills including the ability to present information, written and orally, in a clear, accessible and accurate manner
- Able to work well within a team
- Able to perform specific delegated tasks and adapt practice to situations
- Good organisational and planning skills Ability to keep complete, clear, accurate and timely records
- Competent I.T. skills and use of digital technologies
Desirable
- Experience of working with multidisciplinary team and able to manage own workload
- Able to prioritise activities
- Participation in research, audit, evaluation or service improvement
Attributes
Essential
- Understanding the importance of being a role model, time management, identifying areas for self-improvement, and supervising others
- High level of interpersonal skills Ability to work independently with support
- Promotes equality and diversity and challenges discriminatory behaviour.
Desirable
- Delegation and leadership skills
Trust Values
Essential
- Together we care, Compassion, Accountability, Respect, Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
