Job summary
An exciting opportunity has arisen for an enthusiastic, hard working individual to join the team as a housekeeper on Ward 4 at Sheffield Children's Hospital.
In a 4 Week set Rota:
Wk 1 - Tues, Thurs, Fri.
Wk 2 - Weds, Fri, Sat, Sun.
Wk 3 - Tues, Thurs, Fri.
Wk 4 - Weds, Fri, Sat, Sun.
Ward 4 is a busy 20 bed medical ward within Sheffield Children's Hospital. We currently care for children between the ages of 0-18 years with a wide range of medical conditions.
During the Winter time we primarily care for younger children with a range of respiratory viruses.
Responsibilities for this post include ensuring a high standard of cleanliness in both patient and non-patient areas, ensuring adequate stock levels, monitoring and ordering supplies as necessary. Ordering patient's food and providing patients with meals, drinks and snacks as requested.
The successful candidates will need excellent communication and organisational skills and will be able to work well with all members of the multidisciplinary team to enable everyone to provide excellent care to patients and families.
Main duties of the job
Responsibilities for this post include ensuring a high standard of cleanliness in both patient and non-patient areas, ensuring adequate stock levels, monitoring and ordering supplies as necessary. Collecting and delivering pharmacy supplies and collecting patient food/snack boxes, along with providing patients with drinks and snacks as requested.
You should possess excellent communication and organisational skills and be able to work well with all members of the multidisciplinary team to enable everyone to provide excellent care to patients and families.
- To help maintain a high standard of family centred care by providing a safe and suitable environment and that shortfalls are dealt with quickly and efficiently.
- To work in partnership with staff and parents to try and adapt the environment in order to meet any diverse and special environmental needs
- To support in a non clinical way those who provide direct patient care.
- To co-ordinate services provided by the Estates and Facilities and will work closely with support services departments.
- To monitor quality standards in the role of Ward Housekeeper, report deficiencies and take appropriate action.
- To meet specific tasks for individual patient needs as will be determined by the nurse-in charge.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
- To maintain privacy and confidentiality of information regarding children/families at all times.
- To maintain effective working relationships communicating and liaising effectively with all members of the multidisciplinary team, both verbally and in writing.
- To receive, welcome and guide visitors, advising on local amenities, liaising with other staff as appropriate, and responding to requests for general information.
- To foster peoples equality, diversity and rights.
- To be able to answer the phone when other staff are unable to do so and pass on messages
- To have a knowledge of Health and Safety Issues
- To have basic computer skills
- To have sensitivity of cultural needs
- To co-ordinate dietary requirements following established Food Handling Policies
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
-
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
- To maintain privacy and confidentiality of information regarding children/families at all times.
- To maintain effective working relationships communicating and liaising effectively with all members of the multidisciplinary team, both verbally and in writing.
- To receive, welcome and guide visitors, advising on local amenities, liaising with other staff as appropriate, and responding to requests for general information.
- To foster peoples equality, diversity and rights.
- To be able to answer the phone when other staff are unable to do so and pass on messages
- To have a knowledge of Health and Safety Issues
- To have basic computer skills
- To have sensitivity of cultural needs
- To co-ordinate dietary requirements following established Food Handling Policies
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
-
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications and Training
Essential
- Must undertake training of the post
- Functional English and maths qualification or equivalent
Desirable
- Customer care hygiene qualifications at intermediate level
Experience
Essential
- Experience in customer care
Desirable
- Experience of working with children and their families with health care needs
- Experience in customer care
Knowledge and Skills
Essential
- Functional English and maths qualification or equivalent
- Family Friendly Environment
- Maintaining a safe environment
Desirable
- Knowledge of Infection Control
- Knowledge of Health and Safety
Personal Attributes
Essential
- To have good communication skills: verbal and written Physical ability to perform the duties of the post Commitment to: Caring environment. Safe working Enthusiastic, approachable and friendly Work as a member of the multi-disciplinary team and independently Motivated to undertake further training
Desirable
- Domestic Skills Food Handling Skills Clerical Skills
Demonstrates Trust Values
Essential
- C = Compassion A = Accountability R = Respect E = Excellence
Person Specification
Qualifications and Training
Essential
- Must undertake training of the post
- Functional English and maths qualification or equivalent
Desirable
- Customer care hygiene qualifications at intermediate level
Experience
Essential
- Experience in customer care
Desirable
- Experience of working with children and their families with health care needs
- Experience in customer care
Knowledge and Skills
Essential
- Functional English and maths qualification or equivalent
- Family Friendly Environment
- Maintaining a safe environment
Desirable
- Knowledge of Infection Control
- Knowledge of Health and Safety
Personal Attributes
Essential
- To have good communication skills: verbal and written Physical ability to perform the duties of the post Commitment to: Caring environment. Safe working Enthusiastic, approachable and friendly Work as a member of the multi-disciplinary team and independently Motivated to undertake further training
Desirable
- Domestic Skills Food Handling Skills Clerical Skills
Demonstrates Trust Values
Essential
- C = Compassion A = Accountability R = Respect E = Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
