Job summary
Are you looking for an administrative opportunity to support our frontline healthcare professionals deliver outstanding patient care to the Children and Young people at Sheffield Children's NHS Foundation Trust?
We are looking for Secretarial Assistants to work as part of the General Paediatrics Administration Team.
No NHS experience? No problem! We are looking for people that can confidently use word processing software, have good typing skills and can produce typed documents with an excellent standard of punctuation, spelling and grammar.
Don't worry about you knowledge of medical terminology, we can teach you this.To us it is more important that you are willing to learn, hardworking and share our trust CARE values.
The team have three posts available:-
- 37.5 hrs per week; and
- 37.5 hours per week; and
- 18.75 hours per week
Main duties of the job
About the Job
As an Audio typist, you'll use word processing systems to create a range of documents. These may be reports, letters, case notes, etc. You will listen to dictated information and type what you hear, turning it into a well-presented document.
You will:
- Provide a high quality clinical typing / transcription service.
- Provide a high quality administrative support service.
As a secretary/typist, you'll need to:
- work accurately and methodically
- meet deadlines
- use medical terminology (but don't worry we can teach you this)
- pay attention to detail
- work in a team but use their own initiative
- work with all types of people
- be helpful and reassuring if dealing with patients and their families
- be adaptive and flexible to change
Skills required
- excellent keyboard skills
- IT skills
- good spelling and grammar
- excellent organisational skills
About You
You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.
Please ensure that you explain clearly how you meet the essential and desirable criteria in your application.
About us
Our hospital is a great place to work, we have an inclusive culture, we look after our people and creates a sense of belonging. We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
We Offer
- NHS salary structure and generous NHS pension.
- Your salary will be Band 2 £22383 (£11.45 p/h)
- Opportunity to discuss flexible working hours
- Health and wellbeing support
- Support and reviews, clear training, and development
- An entry point to a long-term career
- Health service discounts and online benefits
- Employee Salary Sacrifice Schemes
- 27 days holiday plus days off for bank holidays worked
- Additional earnings for working outside of core hours
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
** Please read the attached Job Description and Person Specification in detail**
As a secretarial assistant in General Paediatrics, you will provide high quality clinical typing and a comprehensive administration service to the specialty teams across the Trust.
- Type dictation from handwritten notes/audio
- Type and send clinic letters
- Communicate with secretaries to ensure 18 week targets are met
- Check patient appointments/waiting lists/ tests are booked
- Be able to prioritise workload with the support of the supervisor.
- Tell the Secretarial Team Leader of any outstanding actions on patients pathways
- Provide cover for secretaries during periods of absence.
- Organise all correspondence and ensure it is dealt with, by reading, assessing, prioritising, and escalating any necessary actions
- Deal with enquiries by phone and email
- General office duties
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch Catherine.Gilbert7@nhs.net
Job description
Job responsibilities
** Please read the attached Job Description and Person Specification in detail**
As a secretarial assistant in General Paediatrics, you will provide high quality clinical typing and a comprehensive administration service to the specialty teams across the Trust.
- Type dictation from handwritten notes/audio
- Type and send clinic letters
- Communicate with secretaries to ensure 18 week targets are met
- Check patient appointments/waiting lists/ tests are booked
- Be able to prioritise workload with the support of the supervisor.
- Tell the Secretarial Team Leader of any outstanding actions on patients pathways
- Provide cover for secretaries during periods of absence.
- Organise all correspondence and ensure it is dealt with, by reading, assessing, prioritising, and escalating any necessary actions
- Deal with enquiries by phone and email
- General office duties
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch Catherine.Gilbert7@nhs.net
Person Specification
Qualifications and Training
Essential
- Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
- RSA II typing or equivalent typing experience
Desirable
- RSA III or equivalent qualification or equivalent experience
- NVQ2 in Business administration or equivalent
Experience
Essential
- Experience of audio-typing in a secretarial role
- Experience of working in a customer-focused environment
- Experience of working with different computer software eg email, internet etc
Desirable
- Previous medical secretarial experience
- Experience with NHS software systems
- Experience of working with confidential material
Knowledge and Skills
Essential
- Word-processing & audio-typing skills
- Good time management skills with the ability to prioritise work according to deadlines
- Able to work as part of a team and under own initiative
Desirable
- Knowledge of medical terminology
Person Specification
Qualifications and Training
Essential
- Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
- RSA II typing or equivalent typing experience
Desirable
- RSA III or equivalent qualification or equivalent experience
- NVQ2 in Business administration or equivalent
Experience
Essential
- Experience of audio-typing in a secretarial role
- Experience of working in a customer-focused environment
- Experience of working with different computer software eg email, internet etc
Desirable
- Previous medical secretarial experience
- Experience with NHS software systems
- Experience of working with confidential material
Knowledge and Skills
Essential
- Word-processing & audio-typing skills
- Good time management skills with the ability to prioritise work according to deadlines
- Able to work as part of a team and under own initiative
Desirable
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
