Airedale NHS Foundation Trust

Senior Health Care Support Worker (Band 3)

The closing date is 12 February 2026

Job summary

We are looking for a Senior Healthcare support worker to join the outpatients department.

Some duties of the role are:

To provide care activities under the direction of a registered nurse or registered medical practitioner

To participate in the provision of needs and the implementation of programmes of care seeking advice appropriately, undertaking the agreed on going clinical activities e.g. minor dressings/ assisting with administration of medicines/eye drops, working unsupervised at offsite clinics, patient clinical observations e.g. blood pressure measurement (for which you will have NVQ evidence to prove competence)

To demonstrate his/her own skills to new or junior members of staff.

To contribute to the ongoing support of patients, relatives and friends

In pursuing these duties the post holder will ensure compliance with the NHS Constitution

Main duties of the job

  1. Promotes equality and anti-discrimatory practice for all individuals, contributing to the protection of vulnerable individuals from abuse.
  2. Prepare patients for examination by the doctor chaperoning when necessary. Assist patients with basic care needs e.g. toileting, dressings, weighing etc.
  3. Setting up of clinical areas by providing the correct equipment for each speciality, promoting, monitoring and maintain health, safety and security in the workplace.
  4. Routine administrative/clerical tasks either manually or by telephone/computer.
  5. Provide good communication with all disciplines within Outpatient departments, paying particular attention to patients and relatives. Ensuring they are treated with respect and dignity at all times.
  6. Have due regard for patient's safety and property. Maintain a working knowledge of emergency procedures e.g. cardiac arrest, fire and attend annual mandatory training. Be aware of and ensure security policies are adhered to at the individual peripheral sites. Have awareness of issues related to infection control.
  7. To maintain the smooth running of clinics off site without the direct supervision of a Registered Nurse, be aware of own limitations and recognize the necessity of reporting incidents directly to Sister at Airedale via telephone as required. Report directly to off-site Manager any problems with fixtures fittings of off-site clinic rooms and waiting area. Prepare for and undertake agreed clinical activities with clients.

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Details

Date posted

29 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

423-7725368

Job locations

Airedale General Hospital

Skipton Road

Keighley

BD22 7ST


Job description

Job responsibilities

For further information and full details of the job role please see the attached job description and person specification.

Job description

Job responsibilities

For further information and full details of the job role please see the attached job description and person specification.

Person Specification

Experience

Essential

  • Significant experience of working within a healthcare setting delivering personal and clinical care.
  • Utilisation of planning and organisational skills
  • Insight into roles responsibilities of post.
  • Basic IT skills.

Desirable

  • Previous experience working in Outpatients Department

Qualifications

Essential

  • NVQ Level 3 in Direct Care and demonstrate commitment to complete further relevant NVQ units.
  • Care Certificate
  • Commitment to undergo training and education as required.

Desirable

  • Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).

Practical Skills

Essential

  • Good interpersonal skills
  • Team working.
  • Ability to organise and prioritise workload.
  • Competent in written, electronic and verbal communication skills

Behaviour Skills

Essential

  • Caring and motivated
  • Compassionate
  • Courageous
  • Reliable and trustworthy
  • Interpersonal skills, confident and enthusiastic
  • Willingness to learn and develop their role
Person Specification

Experience

Essential

  • Significant experience of working within a healthcare setting delivering personal and clinical care.
  • Utilisation of planning and organisational skills
  • Insight into roles responsibilities of post.
  • Basic IT skills.

Desirable

  • Previous experience working in Outpatients Department

Qualifications

Essential

  • NVQ Level 3 in Direct Care and demonstrate commitment to complete further relevant NVQ units.
  • Care Certificate
  • Commitment to undergo training and education as required.

Desirable

  • Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C)).

Practical Skills

Essential

  • Good interpersonal skills
  • Team working.
  • Ability to organise and prioritise workload.
  • Competent in written, electronic and verbal communication skills

Behaviour Skills

Essential

  • Caring and motivated
  • Compassionate
  • Courageous
  • Reliable and trustworthy
  • Interpersonal skills, confident and enthusiastic
  • Willingness to learn and develop their role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Keighley

BD22 7ST


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Keighley

BD22 7ST


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Helen Harrision

helen.harrsion23@nhs.net

01535292604

Details

Date posted

29 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

423-7725368

Job locations

Airedale General Hospital

Skipton Road

Keighley

BD22 7ST


Supporting documents

Privacy notice

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